Hi there! I see you're having trouble logging into March of Empires, with the loading screen stopping at 17%. Let me help figure this out with you.
To start, could you tell me if this happens every time you try to log in? Also, have you tried restarting your device or reinstalling the game yet?
In the meantime, here are some steps that often help resolve this loading issue:
1. Restart your device: Turn off your Windows PC completely, then turn it back on. This can clear temporary glitches.
2. Check your internet connection: A stable connection is crucial. You might try switching between Wi-Fi and wired connection or run a quick speed test.
3. Close background apps: Sometimes other running apps can interfere. Open Task Manager (Ctrl + Shift + Esc), find March of Empires and any other games or software using the network heavily, and end those tasks.
4. Reinstall the game: Uninstalling and reinstalling March of Empires can fix corrupted files causing the 17% load hang. If you decide to reinstall, make sure your game progress is backed up or linked to an account to prevent data loss1.
5. Update the game/software: Ensure the game client is updated to the latest version available.
6. Check for server status: Occasionally, this issue could be due to server problems on their end. You can verify this on official March of Empires social media or support channels.
Try these steps and let me know how it goes. If the problem persists, we can dig further into network settings or account-related issues.
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Charlotte Green
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Hi there! I see you're having trouble logging into March of Empires, with the loading screen stopping at 17%. Let me help figure this out with you.
To start, could you tell me if this happens every time you try to log in? Also, have you tried restarting your device or reinstalling the game yet?
In the meantime, here are some steps that often help resolve this loading issue:
1. Restart your device: Turn off your Windows PC completely, then turn it back on. This can clear temporary glitches.
2. Check your internet connection: A stable connection is crucial. You might try switching between Wi-Fi and wired connection or run a quick speed test.
3. Close background apps: Sometimes other running apps can interfere. Open Task Manager (Ctrl + Shift + Esc), find March of Empires and any other games or software using the network heavily, and end those tasks.
4. Reinstall the game: Uninstalling and reinstalling March of Empires can fix corrupted files causing the 17% load hang. If you decide to reinstall, make sure your game progress is backed up or linked to an account to prevent data loss1.
5. Update the game/software: Ensure the game client is updated to the latest version available.
6. Check for server status: Occasionally, this issue could be due to server problems on their end. You can verify this on official March of Empires social media or support channels.
Try these steps and let me know how it goes. If the problem persists, we can dig further into network settings or account-related issues.
Are you satisfied with this approach so far?