Hi there! I understand you're having trouble with the 7-Eleven app not allowing orders for cigarettes anymore. To help you better, could you tell me if this issue started recently, say in October 2023? Also, are you seeing any specific error messages when trying to order cigarettes, or does the option simply not appear?

Meanwhile, a bit of context: Some users have noticed changes related to tobacco product ordering on 7-Eleven's app recently. For example, 7-Eleven uses DoorDash for deliveries, but cigarettes can't be purchased directly through the DoorDash app. This might reflect some restrictions or policy changes4.

Let’s try some quick checks:

1. Ensure your 7-Eleven app is updated to the latest version on your Android device.
2. Check if the cigarette ordering option has been removed or hidden in your app menu.
3. Confirm if age verification or location permissions are enabled correctly—these often impact tobacco product sales.
4. Try logging out and back in to refresh the app experience.

Have you tried these steps before? If so, I can guide you through more advanced troubleshooting or check if there’s a known service update affecting this feature.

Its removed and this just startred yesterday

Thanks for the extra info—it’s helpful to know the cigarette ordering feature was removed just yesterday. Based on what you’ve shared and what I found, it looks like 7-Eleven has made a recent change in the app’s functionality starting around October 2023, where cigarette orders are no longer available through the app. There doesn’t appear to be a bug or outage causing this—rather, it seems like a deliberate update or policy change by 7-Eleven3.

Here’s what you can do next:

1. Check 7-Eleven’s official announcements or app update notes for any mention of changes to tobacco product ordering.
2. If you need to purchase cigarettes, you may have to visit the store directly, as these products might be restricted in mobile ordering due to legal or compliance reasons.
3. Consider contacting 7-Eleven customer support directly for confirmation and potential future plans for tobacco availability in the app.
4. If you rely on delivery services, note that third-party delivery apps affiliated with 7-Eleven, like DoorDash, also typically do not allow tobacco purchases.

Let me know if you want me to help you reach out to support or if you'd like guidance on using other 7-Eleven services on your Android device. Are you satisfied with this explanation?