Hi there! I understand you're having trouble creating an account on the 7-Eleven app. Let's get to the bottom of this together. Could you tell me a bit more about what happens when you try to create your account? For example, are you seeing any error messages, or does the app just not let you proceed?

In the meantime, here are some basic steps we can try to get you started:

1. Check your internet connection: Make sure you have a stable internet connection since the app needs it to create your account.

2. Restart the app: Close the 7-Eleven app completely and reopen it. Sometimes restarting the app can clear temporary issues.

3. Clear app cache (Android 10):
- Go to your device's Settings > Apps > 7-Eleven > Storage.
- Tap Clear Cache. This can help remove any corrupted temporary data.

4. Use a different email: If the app says your email is already in use, try registering with another email address. Sometimes accounts get stuck or duplicated.

5. Ensure app is updated: Check Google Play Store to confirm you have the latest version of the 7-Eleven app installed.

If you've already tried some of these or encounter specific error messages, please let me know so I can guide you better. Also, if the app is letting you create an account but fails soon after, we can look into account merging or resetting.

Would you like me to walk you through clearing the cache on your Android device, or is there any other detail you can share about the problem?

[Reference: Reddit discussion on account creation troubles and troubleshooting tips]1

Instead of sending a code to my number it just says try again later I've you know I just installed the app the phone's been restarted it's none of that

Thank you for the extra info! Since your 7-Eleven app shows "try again later" instead of sending the verification code, and you've already restarted your phone and freshly installed the app, here are a few things we can look at next:

1. Double-check the phone number: Make sure you are entering a real mobile phone number (not a Google Voice or virtual number), as some companies like 7-Eleven may block verification texts to those for security reasons2.

2. Wait and try again later: Sometimes, temporary server issues or messaging service delays happen on the company's side. Giving it a little time before trying again can help.

3. Avoid multiple rapid attempts: If the system detects many requests in a short period, it may lock out new code sends temporarily to prevent abuse. Waiting an hour or so can reset this.

4. Check for any SMS blocking apps or settings: Make sure you don’t have any messaging or security apps blocking SMS from unknown numbers or short codes.

5. Contact your mobile network provider: Network issues can sometimes prevent SMS delivery, so it’s worth checking if they have any blocks or outages.

6. Try an alternate phone number: If possible, try registering with a different mobile number to isolate if it’s specific to your number.

If all these steps don’t fix the issue, it might be a backend problem with 7-Eleven’s verification system. In that case, contacting 7-Eleven customer support directly through their help portal or email might be necessary4 to get them to look into your account creation attempts specifically.

Would you like me to help you try registering with a different number, or guide you on how to reach 7-Eleven support directly? Let me know!

Yep it's a Google voice number why is that a security problem I don't really get that half companies will take it half

Great question! The main reason many companies, including 7-Eleven, don't send verification codes to Google Voice numbers is due to security concerns around how those numbers work.

Google Voice numbers are a type of virtual phone number that routes calls and texts through the internet rather than through a traditional cellular network. While they are convenient, because they are not tied directly to a physical SIM card or a single device, companies worry that these numbers can be more easily exploited for fraudulent activities. For example, someone could potentially intercept or spoof verification codes if the virtual number is compromised or shared.

Additionally, some services restrict sending verification codes to virtual numbers like Google Voice as a way to prevent abuse, such as people creating multiple accounts with disposable numbers or bypassing phone verification entirely. This helps companies maintain tighter security and integrity for user accounts.

That said, the number itself is not inherently insecure—it's all about how it's used and protected. Many banks, apps, and companies have policies against sending codes to virtual numbers precisely because they want to ensure the phone number is a reliable, personal communication channel tied closely to the user’s actual mobile device1 2.

If you want to use the 7-Eleven app without issues, I'd suggest trying to register with a traditional mobile number instead of Google Voice. Would you like help setting that up or have any follow-up questions about this?

I have a tie number but it won't let me change the the country from United States to Thailand

Thanks for sharing that—you have a Thai number but can’t change the country from United States to Thailand in the 7-Eleven app. This is a common situation because the app often ties the country selection closely to your device’s regional settings or your Google account’s country.

Since your device is Android running version 10, here are a few things you can try to switch the country setting properly:

1. Check Google Play Store Country Setting:
Your Google Play Store country sometimes locks app availability and certain app features, including region-specific versions like 7-Eleven Thailand. To change it:
- Open the Google Play Store app.
- Tap your profile icon at the top right.
- Go to Settings > General > Account and device preferences.
- Under Country and profiles, see if Thailand is listed as an option. If yes, select it. You may need to add a Thai payment method or address.
- Note: You can only change your Play Store country once per year, so if it’s already set to the U.S. and you changed it recently, you might not be able to switch now.

2. Change Device Locale and Language:
- Go to your phone’s Settings > System > Languages & input > Languages.
- Add Thai language and move it to the top, or change locale to Thailand. This can influence apps that pick the country based on device region.

3. Clear App Data and Cache:
Once you adjust the above settings, clear the 7-Eleven app’s data and cache to force it to re-check regional info:
- Settings > Apps > 7-Eleven > Storage > Clear Data and Clear Cache.

4. Use the Thailand-specific 7-Eleven app:
Sometimes the app version differs by country. Ensure you’ve downloaded the Thai 7-Eleven app (sometimes named slightly differently) from the Thai Google Play Store after you switch your country in the store1.

5. Add a Thai Address to Your Google Account:
Some users have found that adding a local Thai address to their Google account helps with enabling region-specific apps/services2.

If after trying these steps you still can’t switch the country or use your Thai number properly, it may be that the app restricts certain functions based on your Google account or device region. In that case, setting up a separate user profile on your device with the region set to Thailand or using another device registered to Thailand might help as a workaround.

Would you like me to walk you through changing your Google Play country or device language step-by-step? Let me know!

So basically if I did get the tie number in then I would need a tie bank account which I don't have so I think I just cannot use this app

I see where you're coming from! You’re wondering if you can use the 7-Eleven app without having a bank account, especially since using a Thai phone number might usually require one for payments or verification.

Good news! You can use the 7-Eleven app without linking a bank account. The app has a feature called the 7-Eleven Wallet where you can load cash, credit, debit cards, or even digital wallets like Apple Pay or Google Pay to your account for payments 1 4.

That means even if you don’t have a Thai bank account, you can still:

- Load cash directly to the wallet at a 7-Eleven store.
- Link a credit or debit card if you have one.
- Use digital payment methods if available in your region.

The app’s rewards and points system also works regardless, so you can earn and redeem points on your purchases without needing a bank account.

If you don’t have access to any of these payment methods, the wallet might be limited, but you still get the benefits of tracking rewards and deals within the app.

Would you like to know how to set up the 7-Eleven Wallet or how to add cash in-store? Let me know!