[Rumble] I pay for rumble premium yet the videos stop and say to listen you have to be a member

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Ann
1 month ago In Rumble
I pay for rumble premium yet the videos stop and say to listen you have to be a member

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Emily Roberts

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1 month ago

Hi there! I understand you’re paying for Rumble Premium but the videos keep stopping and telling you that you need to be a member to listen. That definitely shouldn’t be happening for you. Just to clarify, are you using the Rumble app on your iPhone running iOS 18.7 when this happens? Also, is this issue happening with all premium videos or just some?

Meanwhile, here’s a good starting point to try fixing this:

1. Check Your Subscription Status: Go to your iPhone Settings > [your name] > Subscriptions and verify that your Rumble Premium subscription is active and hasn’t expired or been canceled.
2. Sign Out and Sign In Again: Open the Rumble app, sign out of your account, then sign back in. This can refresh your membership status on the app.
3. Update the Rumble App: Make sure you’re running the latest version of the Rumble app from the App Store.
4. Restart Your Phone: Sometimes a quick reboot can resolve app glitches.

If those steps don’t work, there may be an issue where your subscription isn’t fully recognized by the app—this can happen if the subscription was done through Apple’s in-app purchase system or if “Hide My Email” (Apple’s Private Relay feature) was used during signup, affecting membership validation.

Please try those initial steps, and let me know how it goes. If the problem persists, I can guide you through some more detailed troubleshooting options or help you get in touch with Rumble’s support specialists to double-check your account status1 5. How does that sound?

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