If you're experiencing issues with transferring funds from your ALAT account and encountering a "verification failed" message, follow these steps to resolve the problem:

1. Check Account Verification Status: Ensure that your account is fully verified. If your account is unverified, this may cause transaction difficulties. To verify, you may need to upload a valid identification document – learn more.

2. Review Token Settings: If you're receiving a token verification error, access your SASPCE (Self-Authorization Secure Proving Customer Experience) to check the token settings. Ensure they are correctly set up for your account. If unclear, seek assistance from customer support – learn more.

3. Update App: Ensure you are using the latest version of the ALAT app. Outdated versions can lead to performance issues including transaction failures. Check the Google Play Store for updates – learn more.

4. Clear Cache and Data: If problems persist, try clearing your app cache and data. Navigate to your Android settings, find the ALAT app, and select the option to clear cache. This can resolve temporary glitches.

5. Contact Customer Support: If none of the above steps resolves your issue, reach out to ALAT customer support. You can send a direct message to @Alat_help on Twitter or report issues via their social media channels for assistance – learn more.

6. Attempt Alternative Methods: If you're unable to complete the transfer through the app, consider using the USSD code by dialing *945# for any banking needs as an alternative – learn more.

Addressing these areas should help you resolve the verification failure and allow for successful transactions in your ALAT account.