Hi there! It sounds like you're having trouble with your PrintMaker printer not printing. Let's work through this together.

To get a better idea of what's happening, could you tell me:
1. Are there any error messages on the printer or your computer?
2. Have you checked that the printer is properly connected (either via USB or wirelessly)?
3. Are there any paper jams or low ink levels that might be affecting the printing?

Once I have a little more information, I can guide you through some troubleshooting steps!

printer is connected, ink levels high, 99% charged

Thank you for the details! Since your printer is connected and the ink levels are high, let's try a few more specific troubleshooting steps to see if we can get it printing.

1. Check the Print Queue: Sometimes print jobs can be stuck in the queue. You can check this by following these steps:
- Click on the Windows Start menu and type “Printers & Scanners” in the search bar.
- Select your PrintMaker printer and click on “Open queue.”
- If you see any print jobs listed there, try canceling them, and then attempt to print again.

2. Restart the Printer and Computer: Sometimes, a simple restart can clear up any temporary issues:
- Turn off your printer and unplug it for about 30 seconds, then plug it back in and turn it on.
- Restart your computer as well.

3. Update Printer Drivers: It’s important to ensure that your printer is using the latest drivers.
- Go to the “Printers & Scanners” settings as before, click on your printer, then select “Manage” and look for any options to update the driver.

4. Run the Printer Troubleshooter:
- Press the Windows key + I to open Settings, then navigate to “Update & Security.”
- Click on “Troubleshoot” on the left pane and then “Additional troubleshooters.”
- Find and run the “Printer” troubleshooter.

5. Check for Connectivity Issues: If you’re using a wireless connection, ensure your wireless network is stable. Also, make sure no other devices are interrupting the connection.

If you've tried any of these steps already, please let me know, and we can move on to some advanced troubleshooting options!

How to check if PrintMaker printer drivers are up to date?

To check if your PrintMaker printer drivers are up to date, you can follow these steps:

1. Open Device Manager:
- Right-click on the Start button and select "Device Manager" from the list.

2. Expand the Printers Section:
- In Device Manager, look for a section labeled "Printers" and click on the arrow next to it to expand that category.

3. Locate Your Printer:
- Find your PrintMaker printer in the list. Right-click on it and select “Properties.”

4. Check Driver Version/Update:
- In the properties window, go to the “Driver” tab. Here you’ll see the driver version listed. You can then use the “Update Driver” button to check for any available updates. Windows will automatically search for the latest drivers online.

5. Manual Update:
- If you want to manually check for updates, you can also go to the "Settings" (press Windows key + I), select “Update & Security”, and then click “Check for updates.” If Windows finds an updated driver, it will install it for you. For detailed steps, you can refer to this guide: How to download and install the latest printer drivers 1.

After performing these steps, let me know if your drivers are up to date or if you encountered any issues!