Hi! I see you're having trouble with PrintMaker not connecting to the app, and the app icon appearing black. Let's try to get this sorted out together.

Just to understand better—are you using PrintMaker on your Windows device? When you say the app icon is black, do you mean the icon on your desktop or taskbar looks different than usual, or does the app itself open to a black screen? Also, have you tried restarting the app or your computer already?

In the meantime, here are a few steps we can try to troubleshoot the connection and icon issue:

1. Restart the PrintMaker App and Your Device: Sometimes, a simple restart helps clear temporary glitches. Close the app completely, then restart your computer and try opening the app again.

2. Check Bluetooth and Connections: PrintMaker often uses Bluetooth to connect to printers. Confirm that your Bluetooth is turned on in Windows (go to Settings > Devices > Bluetooth & other devices).

3. Reinstall or Repair the App:
- Go to Settings > Apps > Apps & features, find PrintMaker, and select it.
- Choose "Uninstall," then reinstall the latest version of the app from the official source.
This can fix corrupted app files that might cause icon display issues or connection failures.

4. Run the App as Administrator: Sometimes permission issues can block app communication.
- Right-click the PrintMaker app icon and select "Run as administrator."

5. Check for Windows Updates: Make sure your Windows 10 system is up to date (Settings > Update & Security > Windows Update).

6. Clear App Cache or Preferences: If the app provides options to clear its cache or reset settings (check inside the app settings), try that too.

If after these steps the icon remains black and the app won’t connect, it might help to see if any error messages appear or if there are log files. Also, if you use any antivirus or firewall software, make sure it's not blocking PrintMaker.

Could you let me know which steps you've tried already and what exactly is happening when you open the app or try to connect? That way, I can guide you with more precise actions.

Are you satisfied with this approach so far?