Hi there! I see that your Shadowgun Legends app is not working on your Android 12 device using WebKit. I’d love to help you get it running smoothly again. Could you tell me a bit more about what exactly is happening? For example, does the game fail to open at all, get stuck on a loading screen, crash during gameplay, or show any error messages?

While I have some general steps ready, understanding your exact issue will help me guide you better. Meanwhile, I’ll start with some common fixes that resolve most issues on Android devices:

1. Restart Your Device: Sometimes, simply rebooting your phone helps clear temporary glitches.

2. Clear Cache and Data of the App:
- Go to your device's Settings > Apps.
- Find Shadowgun Legends.
- Tap Storage and then Clear Cache.
- If problems persist, also try Clear Data (note: this may erase game settings or require you to log in again).

3. Check for App Updates: Ensure you have the latest version installed as updates often fix bugs.

4. Reinstall the App:
- Uninstall Shadowgun Legends.
- Restart your device.
- Download and install the app again from the official store.

5. Check Your Internet Connection: The game needs a stable connection, so try switching between Wi-Fi and mobile data to see if that helps.

If you have already tried these steps or the problem is different, please share those details. I can then suggest more advanced troubleshooting or check if there’s a server-side issue affecting the game.

Are you able to provide more info about what happens when you try to open or play Shadowgun Legends?

i can't the screen button

Thanks for clarifying that you can't see the screen button in Shadowgun Legends on your Android 12 device. Just to make sure I understand perfectly, is this the on-screen control button (like the “fire” or “action” buttons) that usually appears during gameplay? Or is it a button on the game’s main menu screen?

Here are some steps we can try to resolve this control button visibility issue:

1. Check Screen Aspect Ratio / Display Settings:
Sometimes, Android devices with certain screen settings (like zoom, full-screen mode, or aspect ratio adjustments) cause buttons to be pushed off-screen or hidden.
- Go to your device Settings > Display. Look for any option like "Full Screen Apps," "Display size," or "Screen Zoom."
- Make sure Shadowgun Legends is allowed full screen if there is an app-specific option.
- Try adjusting the display zoom/size smaller and then reopen the game to see if the buttons appear.

2. Touchscreen Controls Mapping Reset:
If the button is missing due to control mapping issues:
- Open Shadowgun Legends settings > Controls > Look for a way to reset or recalibrate your touchscreen controls, if available.

3. Update the Game:
Make sure you're running the latest version of Shadowgun Legends as some players have reported button mapping problems resolved by updating the app.

4. Reinstall the Game:
Uninstall and then reinstall the game to reset any corrupted files or settings that might cause UI elements not to show.

5. Try to Use a Different Input Method Temporarily:
If you have a Bluetooth controller, try connecting it to see if that makes the buttons respond or reappear. If the game recognizes the controller, it might fix some UI issues.

If none of the above helps or if you want me to guide you through any step, please let me know! Also, if you see any error messages or if this started after a specific update or event, that info would help narrow it down.

Meanwhile, here is a Reddit discussion that mentions on-screen button mapping problems, which might be related to what you're experiencing: 2

Are you able to check these settings and tell me what you find?

i can't touch the screen button

Thanks for explaining that you can’t actually touch or interact with the on-screen buttons in Shadowgun Legends on your Android 12 device. That’s a clearer picture! Let’s work through some focused steps to fix the touchscreen input issue within the game:

1. Restart and Clear Cache:
- Restart your device to clear temporary glitches that may affect touch responsiveness.
- Go to Settings > Apps > Shadowgun Legends > Storage > Clear Cache. This removes potential corrupted temporary files.

2. Force Stop the Game and Reopen:
- In Settings > Apps > Shadowgun Legends, try Force Stop, then relaunch. Sometimes the app can freeze inputs after going to the background.

3. Check Screen Cleanliness and Accessories:
- Make sure your screen is clean and dry, as oils or dirt can interfere with touch.
- Remove any screen protectors or phone cases that might interfere with finger touches in certain game areas.
- Also, disconnect any Bluetooth controllers or external input devices temporarily, since these sometimes cause input conflicts.

4. Disable Multi-touch or Touch Lock Features on Your Device:
- Some Android phones have advanced touch settings or “touch lock” settings that might conflict with games.
- Check under Settings > Accessibility or Display for any “touch and hold delay,” “touch lock,” or multi-touch-related settings and disable them if found.

5. Update or Reinstall the Game:
- Ensure Shadowgun Legends is updated to the latest version; updates often fix input-related bugs.
- If updated already, try uninstalling and reinstalling the game to reset all controls and game data.

6. Force Restart Your Device:
- Hold Power + Volume Up for about 7-10 seconds to force restart your Android; this can fix deeper touchscreen glitches6.

7. If Nothing Works, Check for Device-Specific Issues:
- Sometimes Android 12 or certain WebKit-based browser environments can have compatibility quirks. If you're trying to run the game through a browser wrapper, try installing the native app instead.

You can find additional guidance on fixing app screen touch issues here:
- YouTube troubleshooting (video walkthroughs): 1, 2

Try these steps and let me know if your screen buttons become responsive again. If not, we can explore more advanced settings or contact DECA support for help.

Are you able to attempt these, and if so, what happens?