Hi there! I’m Grace. I’d love to help you get back into your RaceTrac app. Could you tell me a bit more about what’s happening when you try to log in? For example, do you get an error message, does the app crash, or does it just not respond? Also, have you tried logging in recently or changed anything like your password? This info will help me guide you better.

It says email or password invalid.but I am able to log into through the website

Thanks for sharing that you can log in on the website but get the "email or password invalid" message in the app. That helps narrow down the issue.

It’s possible the app’s login credentials are out of sync with what the website is recognizing. Here are some steps we can try to fix this on your iPhone with iOS 18.3.2:

1. Double-check your email and password in the app: Sometimes a small typo or auto-fill error causes login failures.

2. Reset your password using the app or website: Even if you know your password, resetting it can refresh your login credentials on all platforms. You can reset it here: RaceTrac Rewards Password Reset

3. Clear the app’s cache or reinstall the app:
- To clear cache on iPhone, you’d typically uninstall and reinstall the app.
- Press and hold the RaceTrac app icon, tap "Remove App," then confirm.
- Go to the App Store and reinstall the RaceTrac app fresh.

4. Make sure the app is updated: Check the App Store for any pending updates for the RaceTrac app.

5. Restart your iPhone: A simple reboot can sometimes resolve authentication glitches.

If after all these you still can’t log in on the app but can on the website, this might be a sync or account-specific issue that RaceTrac’s Rewards support team can help with. You can reach out at [email protected] for direct help.

Would you like me to walk you through any of these steps now?