Hi there! It sounds really frustrating to have the Nespresso app freeze and keep asking for a retry. Let’s work together to fix this.

First, could you let me know if you’ve tried any steps so far? Here are a few things we could start with:

1. Restart Your iPhone: Sometimes, a simple restart can resolve app issues. Hold down the side button and the volume down button until you see the slider, then power off your iPhone. Once it’s off, turn it back on.

2. Check Internet Connection: Ensure you have a stable internet connection. If you’re on Wi-Fi, try switching to cellular data (or vice versa) to see if that helps.

3. Reinstall the App: If the issue persists, you might want to try uninstalling the Nespresso app and then downloading it again from the App Store. This can often resolve any corrupted data in the app.

4. Check for Updates: Make sure your iOS and the Nespresso app are both up to date. Go to Settings > General > Software Update for iOS updates, and visit the App Store to check for app updates.

5. Power Cycle Your Nespresso Machine: Ensure that your Nespresso machine is plugged into a stable power supply and turned on. If it was off, turn it on, then close the app and reopen it.

Try these steps and let me know if any of them help! If the problem continues, we may need to look into more advanced options.