If both your old and new passwords are not working and you are receiving an "invalid email" message, follow these steps to resolve the issue:

1. Check Email Variants:
Ensure that you are entering the correct email address exactly as it was registered with Spotify. Sometimes, common errors include missing letters, additional spaces, or using a different email format (like .com vs .co).

2. Reset Your Password:
- Navigate to the Spotify password reset page. You can do this directly by visiting Spotify Password Reset.
- Enter your email address and request a password reset link. Make sure to check the inbox of the email you enter for any reset email.

3. Verify Your Email Account:
If you do not receive the reset email or see an error indicating your email is not linked to an account, it may be possible that:
- You have registered your account with a different email address.
- You had previously deleted your account.
Check any other known email accounts you might have used during registration.

4. Account Recovery If the Email is Invalid:
If you continue to receive an invalid email message, consider whether you may have created your Spotify account using another method (e.g., through Facebook or Apple ID). In this case, try logging in through those platforms.

5. Contact Spotify Support:
If all else fails and you cannot access your account or reset your password, you can contact Spotify directly for assistance. You can fill out their contact form by logging out of any Spotify session and using the link provided here: Contact Spotify. They can help you resolve issues related to email updates or account recovery.

6. Check for Account Issues:
If your account is accessed through a third-party service (like a mobile provider), confirm that the subscription is still active and that there haven't been any billing issues which might lead to account restrictions.

By following these steps systematically, you should be able to regain access to your Spotify account or at least identify the source of the issue.

If you need further help with the account recovery process or are facing obstacles at any step, refer to community support threads for similar issues discussed by other Spotify users here - [learn more] , here - [learn more] , and here - [learn more].

Why is Spotify not recognizing my email?

If Spotify is not recognizing your email, it can be due to a few common reasons. Here are the steps you can take to troubleshoot and potentially resolve the issue:

1. Verify Your Email Address:
Double-check that you are entering the email address correctly. Pay attention to any typos, extra spaces, or incorrect domain endings. For example, ensure it's not mistakenly entered as "gmail.con" instead of "gmail.com".

2. Use Alternate Login Methods:
If you created your Spotify account using a social media profile (like Facebook or Apple), try logging in using those platforms instead of the email and password combination.

3. Check for Account Creation:
If you receive a message that no account exists with that email, it is possible that you never registered that email with Spotify. Consider checking your other email accounts if you have multiple ones.

4. Reset Your Password:
- Go to the Spotify password reset page at Spotify Password Reset.
- Enter your email address to trigger a reset. If you receive an error stating your account is not found, this indicates that the email may not be linked to any Spotify account. In this case, you might need to create a new account.

5. Contact Spotify Support:
If you've confirmed that your email address is correct and you're still facing issues, reach out to Spotify support. They can provide assistance specific to your account. You may contact them via the link: Contact Spotify. You can also message SpotifyCares for quicker help, as suggested by community solutions here - [learn more].

6. Community Forum Solutions:
Many users share their experiences and solutions in Spotify's community forums. You can browse threads related to your issue and see if others have resolved similar problems. For example, discussions on email issues can be found here - [learn more] and here - [learn more].

By following these steps, you should be able to determine why your email is not recognized and take appropriate actions to address it. If the problem persists, professional support from Spotify will be your best option.