Hi there! I understand you're encountering a "general exception" error with Lancet Labs. Let’s work through this together so we can figure it out.

Could you provide me with a bit more context? For example:
1. When do you see this error? (e.g., during a specific action like logging in, running a test, etc.)
2. What type of application or service are you using?
3. Have you tried any troubleshooting steps already, such as restarting the app or your device?

This information will help me guide you toward a resolution!

When I try to get results on the lancet mobile app it says "general exeption"

Thank you for the additional details! It sounds like you're having trouble retrieving results on the Lancet mobile app, which is returning a "general exception" error.

Let's try a few steps to see if we can resolve this issue:

1. Restart the App: Close the Lancet app completely and then reopen it. This can often resolve temporary glitches.

2. Check Internet Connection: Ensure that your device is connected to the internet. You can try switching from Wi-Fi to mobile data (or vice versa) to see if there’s an improvement.

3. Clear Cache: Sometimes, the app's cache can cause issues. Here’s how to clear it:
- Go to Settings on your Android device.
- Scroll down and tap on Apps.
- Find and select the Lancet app.
- Tap on Storage and then select Clear Cache.

4. Update the App: Ensure that the Lancet app is up to date. Go to the Google Play Store, search for the Lancet app, and check if there’s an option to update.

5. Reinstall the App: If none of the above steps work, you can try uninstalling and then reinstalling the Lancet app. This often resolves deeper issues if the app has corrupted files.

If you've already tried these steps, or if the issue persists after trying them, please let me know so I can assist you further, including possible escalations or advanced troubleshooting options!