Hi there! I'm sorry to hear that you’re having trouble loading new photos in Squaready. Let’s work together to get this resolved.

First, could you share a bit more with me? Are you trying to upload photos directly from your phone's gallery, or are you using a particular feature within the Squaready app? Additionally, is there a specific error message you’re receiving when it keeps trying to post the same photo?

In the meantime, here are a few steps to try which might help:

1. Restart the App: Sometimes, simply closing and reopening the app can clear up any temporary glitches.

2. Check for Updates: Ensure that you have the latest version of Squaready installed. You can check this by going to the App Store, searching for Squaready, and seeing if there’s an update available.

3. Clear Cache (if applicable): If you have the option in the app, try clearing app data or cache to remove any corrupted files that might be causing this issue.

4. Reboot Your Device: Restarting your Mac can sometimes resolve various app issues, so give that a try if you haven't already.

If these steps don’t help, we might consider uploading the images through the Square Dashboard on a computer, as some users have found success with that method when encountering issues on mobile1.

Let me know how it goes!

It won’t allow me to load new photos. It keeps trying to post the same photo over and over again.

Thank you for your patience! It sounds like a frustrating situation when the app keeps trying to post the same photo instead of allowing you to load new ones. Let's dive deeper into this together.

First, I recommend you try these steps to see if we can get it sorted out:

1. App Update: Make sure your Squaready app is fully up to date. Sometimes, outdated versions can cause issues like this. You can check the App Store to see if there's an update available.

2. Clear Cache (if applicable): If there is an option to clear the cache or local data of the app, try doing that. This can help remove any corrupted files that could be causing problems.

3. Switch Photo Source: Try uploading photos from a different source, like accessing them directly from your computer, if possible. You could download the images onto your computer and upload them through the Square Dashboard. This method has been effective for some users facing similar issues1.

4. Try Another Device: If you have access to another device, try uploading from there to see if the issue persists. This can help identify if it’s a device-specific problem or app-related1.

If the problem continues after trying these steps, let me know so we can explore more in-depth options like checking your account settings or contacting higher-level support if necessary. Are you able to try these initial steps?