[Market Basket Grocery] I loaded Market Basket app on my Android but the store locator doesn't work - no stores near me??

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Mary Reutlinger
1 year ago In Market Basket Grocery
I loaded Market Basket app on my Android but the store locator doesn't work - no stores near me??

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Charlotte Green

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1 year ago

If the Market Basket app on your Android device is not showing any stores near you, you can troubleshoot this issue using the following steps:

1. Check Location Settings:
- Ensure that location services are enabled on your Android device. Go to Settings > Location and make sure it's turned on.
- Confirm that you've allowed the Market Basket app to access location data. You can do this in Settings > Apps > Market Basket > Permissions > Location and ensure it's set to Allow.

2. Update the App:
- Make sure that your app is up to date. Open the Google Play Store, search for "Market Basket," and check if there is an Update option available. If yes, tap on it to update the app. Outdated apps may have bugs affecting functionality - learn more.

3. Restart Your Device:
- Sometimes, a simple restart can resolve temporary glitches. Press and hold the power button, then select Restart or Reboot.

4. Reinstall the App:
- If the problem persists, consider uninstalling and then reinstalling the app. Go to Settings > Apps, find the Market Basket app, tap on it, and select Uninstall. Then, re-download the app from the Google Play Store.

5. Search for Stores Manually:
- If the locator still doesn’t work, you can search for stores manually on the Market Basket website. Visit the store locator page at Store Locations where you can enter your address or zip code to find nearby stores - learn more.

6. Check Internet Connection:
- Ensure that your device is connected to the internet. You can do this by trying to load a webpage or using another app that requires data.

7. Contact Customer Support:
- If none of the above steps resolve the issue, consider reaching out for support. You may find contact options on the Market Basket website under the Connect section - learn more.

By following these steps, you should be able to resolve the issue with the store locator in the Market Basket app.

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