To resolve the issue of recorded files not playing on some CamHi cameras, follow these steps:

1. Check Camera Status: Ensure that the cameras are powered on and connected to the network. If the camera is not connected to the internet, playback may not work since recordings rely on cloud services or proper local storage - learn more.

2. Inspect the SD Card:
- Storage Space: Verify that there is sufficient storage space on the SD card. Insufficient space can prevent new recordings from saving properly. You may want to delete unnecessary files - learn more.
- Format SD Card: If the SD card is full or corrupted, format it and try recording again. Make sure to back up essential data before formatting - learn more.

3. Adjust Recording Settings:
- Check and adjust the recording duration settings in the camera interface. If your camera supports loop recording, enable it to ensure older files are overwritten - learn more.
- Make sure any motion detection features are configured correctly to ensure recordings are actually being made - learn more.

4. Restart or Reset Camera: Restart the camera to refresh its system. If issues persist, perform a factory reset according to the manufacturer’s instructions. This might resolve playback issues due to soft bugs - learn more.

5. Use Updated App Version: Make sure your CamHi app is updated to the latest version. Older versions may encounter bugs related to video playback. Check your app store for updates - learn more.

6. Playback on Different Devices: Try accessing the recorded files on another device or using a different app that supports viewing these files. Sometimes compatibility issues can affect playback - learn more.

7. Check File Format: Ensure that the file format of the recorded videos is supported by your playback device. If necessary, convert files to a compatible format.

By following these steps, you should be able to troubleshoot and resolve playback issues on your CamHi cameras effectively. If problems persist, consider consulting the product's technical support for additional help - learn more.

How to fix CamHi playback issues on specific cameras?

To fix playback issues on specific CamHi cameras, follow these detailed steps:

1. Verify Camera and App Functionality: Start by confirming that the camera is powered on and connected to your local network. Ensure that the CamHi app is installed and updated to the latest version. An outdated app can lead to compatibility issues - learn more.

2. Inspect the SD Card:
- Check SD Card Presence: Make sure that the SD card is inserted correctly into the camera. Remove and reinsert it if necessary.
- Inspect for Damage: Check if the SD card is working properly and is not damaged. Replace it with a new card if needed.
- Format SD Card: If recordings are still not playing, format the SD card through the camera settings. Ensure to back up any important recordings before formatting - learn more.

3. Review Recording Settings: Access the camera's settings via the CamHi app. Ensure that the recording schedule and motion detection settings are properly configured. Misconfigured settings might prevent the camera from recording correctly - learn more.

4. Check Playback Settings: Go to the playback interface within the CamHi app to select the correct date and time for what you’re trying to view. A mismatch here might cause playback failure for specific recordings - learn more.

5. Reset the Camera: If the above steps don't resolve the issue, consider resetting the camera. You can do this in the system settings of the app or manually by pressing the reset button on the device. Be cautious, as this will restore the camera to its factory settings - learn more.

6. Reinstall the App: Uninstall and reinstall the CamHi app. This can remove any corruption that may have occurred and ensure that you’re using the latest version - learn more.

7. Use Alternative Playback Methods: If playback is still problematic, try accessing the recordings from another device. Sometimes using a different smartphone, tablet, or computer can eliminate app-specific issues - learn more.

8. Contact Support: If none of these steps work, consider reaching out to CamHi's customer support for assistance. They may have further insights or troubleshooting methods based on your specific model and issue - learn more.

Following these steps should help resolve playback issues with your CamHi cameras effectively.