Hi! I understand that when you try to save your Houston Texans app tickets to Google Wallet on your Windows device using the WebKit browser, it just shows a blank ticket screen. Let’s work together to get this sorted.
First, just to clarify a couple of things: - Are you accessing the tickets through the Houston Texans official app or through a web portal on your device? - Did this issue start happening recently after an update, or has this always happened? - Are you using Google Wallet on your phone or through a browser on your Windows PC?
Meanwhile, here are some initial suggestions to try:
1. Refresh and Relogin Sometimes the ticket data doesn't fetch properly due to a session issue. Log out of your Ticketmaster or Houston Texans account in the app or browser, close it, and then log back in.
2. Try a Different Browser or Device Since your current setup is WebKit on Windows 10, try accessing your tickets on an Android phone or another supported device with the Houston Texans app, and then attempt to add the tickets to Google Wallet there.
3. Clear Cache and Cookies in WebKit Browser Sometimes cached data interferes with loading ticket information, so clearing your browser cache and cookies might help.
4. Check Google Wallet App Setup on Android Google Wallet ticket integration typically works on Android devices rather than Windows. The blank screen might indicate that this feature isn't fully supported on your current setup. If you have an Android phone, try opening the ticket within the Texans app on that device and use the "Save to Google Wallet" option there.
5. Update Apps Ensure your Houston Texans app and the Google Wallet app are updated to the latest versions.
If after these steps the issue persists, there may be a backend limitation or a known issue with tickets saving to Google Wallet before the event day or due to ticket delivery status. Some users have reported similar issues where only on the day of the event tickets can be saved to the wallet12.
Would you be able to try these steps, especially on a mobile Android device if possible, and let me know what you find? That will help me assist you more precisely.
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Hi! I understand that when you try to save your Houston Texans app tickets to Google Wallet on your Windows device using the WebKit browser, it just shows a blank ticket screen. Let’s work together to get this sorted.
First, just to clarify a couple of things:
- Are you accessing the tickets through the Houston Texans official app or through a web portal on your device?
- Did this issue start happening recently after an update, or has this always happened?
- Are you using Google Wallet on your phone or through a browser on your Windows PC?
Meanwhile, here are some initial suggestions to try:
1. Refresh and Relogin
Sometimes the ticket data doesn't fetch properly due to a session issue. Log out of your Ticketmaster or Houston Texans account in the app or browser, close it, and then log back in.
2. Try a Different Browser or Device
Since your current setup is WebKit on Windows 10, try accessing your tickets on an Android phone or another supported device with the Houston Texans app, and then attempt to add the tickets to Google Wallet there.
3. Clear Cache and Cookies in WebKit Browser
Sometimes cached data interferes with loading ticket information, so clearing your browser cache and cookies might help.
4. Check Google Wallet App Setup on Android
Google Wallet ticket integration typically works on Android devices rather than Windows. The blank screen might indicate that this feature isn't fully supported on your current setup. If you have an Android phone, try opening the ticket within the Texans app on that device and use the "Save to Google Wallet" option there.
5. Update Apps
Ensure your Houston Texans app and the Google Wallet app are updated to the latest versions.
If after these steps the issue persists, there may be a backend limitation or a known issue with tickets saving to Google Wallet before the event day or due to ticket delivery status. Some users have reported similar issues where only on the day of the event tickets can be saved to the wallet1 2.
Would you be able to try these steps, especially on a mobile Android device if possible, and let me know what you find? That will help me assist you more precisely.
Are you satisfied with this solution so far?