Hi there! Sorry to hear the AI Fantasy app isn’t letting you scroll down or that you’ve lost your chats. To help you better, could you tell me if this problem started recently after an update or any changes? Also, have you tried any fixes so far, like restarting the app or your iPhone?

In the meantime, here are some steps we can try to get things working again:

1. Force Close and Restart the App: On your iPhone, swipe up from the bottom and pause in the middle (or double-click the Home button if you have one) to open the app switcher. Find AI Fantasy, then swipe it up to close it. After that, reopen the app.

2. Restart your iPhone: Hold the power button and slide to power off. Turn it back on after a minute.

3. Check for App Updates: Go to the App Store, tap your profile icon, and scroll to see if AI Fantasy has an update—sometimes fixes come with updates.

4. Clear Cache or Data (if available): In some apps, this option appears in settings, but since iOS apps usually don’t have this directly, reinstalling the app is the next step.

5. Reinstalling AI Fantasy: Delete the app from your iPhone and then reinstall it. Be aware this might cause loss of locally stored data if chats aren’t saved in the cloud.

6. Sign Back Into Your Account: If your chats are cloud-synced, logging out and back in might restore them.

If your chats were primarily saved on the device and not cloud-backed, reinstalling might remove them. It’s worth checking if you had any backup feature enabled.

A few users have reported scroll issues and chats not loading even after reinstalling, and in some cases restarting both app and device cleared the problem1.

Could you try these out and let me know what happens? If the problem persists, I’ll guide you through some deeper troubleshooting or contact support for any ongoing issues on their side.

Are you satisfied with this initial guidance so far?