Hi! I understand that your Ez iCam app shows the video download starting, but it stays stuck at 0% when transferring videos from your camera to your Android phone via the camera’s WiFi. Let’s work together to get that sorted out.

First, can I ask if you have already tried:
- Restarting both the camera’s WiFi module and your phone’s WiFi?
- Turning off your phone’s mobile data while connected to the camera’s WiFi?
- Closing and reopening the Ez iCam app during the transfer attempt?

If you haven’t, let’s start with these simple steps:
1. On your phone, disable mobile data (to avoid interruptions).
2. Restart your camera’s WiFi connection.
3. Forget the camera WiFi network on your phone, then reconnect fresh.
4. Close the Ez iCam app fully (swipe it away from recent apps) and reopen it.
5. Try the video transfer again.

Sometimes the app or phone’s network settings can glitch, and these refresh steps help a lot.

If that still doesn’t work:
- Make sure your Ez iCam app is the latest version from the Play Store.
- Consider uninstalling and reinstalling the app.
- Check if your camera firmware is updated; outdated firmware can cause transfer issues.

Also, ensure the camera has enough battery and storage to complete the transfer.

Can you tell me which Ez iCam app version you are running and the model of your camera? That way, I can tailor guidance better.

If the issue persists after all this, we can explore app permission settings or check whether any firewall or security apps on your phone might be blocking the transfer.

How does that sound? Would you like me to guide you step-by-step through any of the above?

GoXtreme endurance

Thanks for letting me know you have the GoXtreme Endurance action camera. That helps a lot!

To clarify, you’re using the Ez iCam app to connect your GoXtreme Endurance camera via its WiFi, and when you try to transfer videos, the download stays stuck at 0%, correct?

Here’s a setup and troubleshooting approach tailored for your camera:

1. Camera WiFi Setup:
- Turn on your GoXtreme Endurance camera.
- Enter the camera’s menu and navigate to the WiFi setting to turn it on. It should broadcast a WiFi network (like "GoXtreme_xxx").
- On your Android phone, go to WiFi settings and connect to this network (no internet is needed here).

2. App Connection:
- Open the Ez iCam app after connecting to the camera’s WiFi.
- The app should automatically detect your camera and show the live preview.

3. Transferring Videos:
- From the app’s media gallery, select the videos to download.
- Make sure your phone’s mobile data is turned off during this process to avoid network conflicts.
- The app will start downloading over the camera’s WiFi.

4. If Download Stays at 0%:
- Restart both your phone and the camera.
- In the app, try closing it fully and reopening to clear any residual cache.
- On the camera, ensure the memory card is formatted properly (menu → settings → format). Formatting removes any corrupted files that might affect transfer.
- Verify that the camera’s firmware is up to date by checking GoXtreme’s official site. Firmware updates often fix transfer bugs.
- Check if there’s enough space on your phone for the videos.

5. Additional Tips:
- Disable any VPNs, firewalls, or security software on your phone that might block the connection.
- If the Ez iCam app version is outdated, update it from the Play Store or uninstall and reinstall it fresh.

For a walkthrough, this YouTube video shows how to set up and use Ez iCam with similar action cameras: How To Use EZ iCam App - YouTube

And for GoXtreme Endurance specifics including formatting the memory card: Endurance - GoXtreme® Action Cams

Would you like me to guide you step-by-step through formatting the card or checking firmware? Or do you want help confirming app settings on your Android device? Let me know!