[Giant Eagle] Won't allow log in. Keep getting 403 code

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Robert J Delaney
7 months ago In Giant Eagle
Won't allow log in. Keep getting 403 code

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Henry Adams

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7 months ago

Hi there! I see you're getting a 403 error when trying to log into the Giant Eagle app on your Android device. To help you better, can you tell me if this started happening recently? Also, have you tried logging in from other devices or networks? Any extra info helps me narrow it down.

Meanwhile, here are some straightforward steps to tackle a 403 error, which means your request to the server is being blocked:

1. Refresh the login page or app - Sometimes the issue is temporary.
2. Clear the app cache and data on your Android 10 device:
- Go to Settings > Apps > Giant Eagle app.
- Tap Storage.
- Select Clear Cache and then Clear Data.
3. Check your internet connection - Try switching from Wi-Fi to mobile data or vice versa.
4. Disable any VPN or proxy you might be using — these can trigger 403 errors.
5. Make sure your app is updated to the latest version from the Google Play Store.
6. Restart your device after doing these steps.

If the problem persists, it could be an issue with your account permissions or server-side blocks.

Since you're on the Giant Eagle app and on Android OS 10 using a WebKit browser engine, these steps are tailored to your setup.

If the issue continues, I can help you connect with our advanced support team for a deeper check or to confirm if there’s an outage affecting logins.

Would you like to try these steps first and let me know how it goes? Or if you've already tried some, tell me which ones so I don’t repeat them!

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