Hi! I see you're experiencing slow notebook downloads when opening Noteshelf 3 on your iPad Pro. That can definitely slow you down. To better assist, could you tell me a bit more about how this happens? For example:

- Is the slow download happening only for certain notebooks or all notebooks?
- Is your iPad connected to Wi-Fi or cellular? And is the connection stable/speedy?
- Have you noticed if the app itself is updated to the latest version?
- Do other apps on your iPad work without delay or slow downloads?

Once I have that info, I can guide you step-by-step to hopefully speed things up. Generally, some effective steps include checking your internet connection, ensuring Noteshelf 3 is up to date, and perhaps clearing some cache or settings that might be clogging downloads.

Could you share those details to begin?

Happens on almost all notebooks, connection may be slow but app should keep notebooks always downloaded. I have the latest version and this does not happen on other apps.

Thanks for the extra info! Since your notebooks keep needing to download despite having the latest Noteshelf 3 and a slow but consistent connection, this often relates to iCloud’s management of cached data.

Here's what's likely happening:
If you use iCloud sync, Apple's iCloud system can clear cached notebook data from your device to save space. When that happens, Noteshelf has to redownload notebooks to open them, which causes the delay you're seeing1.

To help resolve this, try these steps:

1. Check iCloud Storage & Settings
- On your iPad, go to Settings > [your name] > iCloud > Manage Storage and see if your device is low on storage. If it is, freeing up space prevents iCloud from clearing cache aggressively.
- Confirm that Noteshelf is enabled under Settings > [your name] > iCloud > Apps using iCloud.

2. Keep Notebooks Offline (Download for Offline Use)
- Open Noteshelf 3.
- For each frequently used notebook, tap the three-dot menu and select Download for Offline Use if available. This forces the app to keep a full copy locally.

3. Avoid Automatic Offloading
- Go to Settings > General > iPad Storage and check if "Offload Unused Apps" is enabled. If so, disable it as this can remove app data when storage is low.

4. Keep the App Open and Your Device Powered
- Sometimes, keeping Noteshelf open for some time with your iPad plugged in and connected to Wi-Fi helps complete downloads and cache data fully.

If these steps don't improve the situation, it might be worth reinstalling the app after backing up your notebooks, or contacting Noteshelf support directly at [email protected] for more tailored assistance.

Does this help with your offline notebook access? Let me know how it goes!