Hi there! Sorry to hear you're having trouble signing in to Speaky. Let's get this sorted out for you. Could you tell me a bit more about what’s happening when you try to sign in? For example, are you seeing any error messages, or does the app just not respond? Also, are you using your email and password, or logging in with a social account like Google or Facebook? This will help me guide you better.

Error messages, something went wrong please try agian

Thanks for sharing the error message you’re seeing: “Something went wrong, please try again.” That helps a lot. Let’s go through some straightforward troubleshooting steps to resolve it on your Android 10 device with the WebKit browser:

1. Check Internet Connection: Ensure your internet is stable—try switching between Wi-Fi and mobile data to see if that helps.

2. Clear Browser Cache and Cookies: Since you’re on WebKit (a browser engine), cached data might cause issues. To clear cache and cookies on your Android browser:
- Open your browser settings.
- Look for options like “Privacy” or “Clear browsing data.”
- Select cache and cookies, then clear them.
- Restart the browser and try signing in again.

3. Update or Reinstall the App: If you’re using the Speaky app, make sure it’s updated to the latest version, as older versions may cause errors. If it’s a browser sign-in, also check if your browser needs an update.

4. Try Logging in from a Different Device or Browser: This helps identify if the problem is device or app-specific.

5. Check for Account Issues: If your account has any restrictions or lockouts, this could trigger the error. You might want to try resetting your password just to be sure.

If these steps don’t resolve it, there might be a temporary problem on Speaky’s server side or a deeper issue with your account. In that case, I recommend contacting Speaky support directly at [email protected] for account-specific assistance.

If you want, I can also guide you through any of these steps in more detail. How would you like to proceed?

Here is a helpful video that addresses similar issues on Android and iOS for reference, if you want to follow along visually. Let me know!

But its said that the app blocked me. I don't know why

Thanks for letting me know that the app says your account has been blocked. That definitely narrows things down.

Speaky may block accounts for several reasons, often related to violating their terms—such as providing inaccurate information, spammy behavior, or inappropriate conduct. However, the exact reason is typically only available to Speaky’s support team.

Here’s what I suggest you do next:

1. Contact Speaky Support Directly: Reach out to their account support team by emailing [email protected] or using their support page at Speaky Account Support. Provide them details about your issue, including a screenshot of the block message and your profile page if possible. This helps them verify your identity and clarify why the block occurred.

2. Review Speaky's Terms and Privacy Policy: Sometimes reviewing their guidelines can help understand common causes for account blocks. You can find their privacy policy here: Speaky Privacy Policy.

3. Avoid Creating a New Account Immediately: It’s better to resolve the block on your current account to avoid conflicts or further restrictions.

If you want, I can help you draft a clear message to send to support explaining your situation. Would you like me to assist you with that?

Let me know how you want to proceed!

But I didn't do anything wrong to block me

I completely understand your concern about being blocked even though you feel you didn't do anything wrong. Sometimes accounts can be mistakenly blocked due to automated filters or errors in the system, or possibly because of unusual activity like hacking attempts that Speaky tries to prevent.

Speaky's official stance, as noted in their privacy policy, mentions that if an account is suspended or terminated, they prohibit registering a new account under the same name, which suggests serious checks are involved before blocking1. However, this doesn’t rule out errors or misunderstandings.

Since you believe your block was in error, the best path forward is to contact Speaky's account support directly. You can explain that you haven’t violated any rules and ask them to review your case thoroughly. Their support page encourages users to describe their problem in detail, which could lead to reinstatement if the block was a mistake2.

If you want, I can help you draft a clear, polite message to send to Speaky’s support team to explain your situation and request further information or account reinstatement. Would you like to proceed with this?

What steps can I take to unblock my Speaky account?