[Rhythm Hive] After completing the song, loading appeared and then gave an error.now I can't enter the game

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Vera
1 year ago In Rhythm Hive
After completing the song, loading appeared and then gave an error.now I can't enter the game

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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1 year ago

Hi! I’m sorry to hear you’re having trouble entering Rhythm Hive after that error appeared post-song. To help you better, could you tell me if you’re seeing any specific error message or code when you try to enter the game now? Also, do you log in via Facebook or other methods?

Meanwhile, here are some steps we'd typically try on your Android device (running WebKit on Android 13) to resolve such loading and entry issues:

1. Restart Your Device: Simple restarts can fix temporary glitches.

2. Clear App Cache/Data:
- Go to Settings > Apps > Rhythm Hive.
- Tap Storage & cache.
- First, tap Clear cache. If that doesn’t help, tap Clear storage/data (note: this may reset some app settings, but your account progress should be safe if it’s linked).

3. Uninstall and Reinstall the App: This clears any corrupted files that might be causing the load error.

4. Check Network Connection: Try switching between Wi-Fi and mobile data, or check if your DNS settings are set to automatic since custom DNS might cause connection issues.

If you’ve already done these, let me know so I can look deeper into other possible causes like account syncing or server-side errors.

Could you share if the error happens only after playing a specific song or every time you launch the game? That will help narrow down the problem.

Looking forward to your reply!

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