Hi there! I see you're having an issue related to adding details at the last moment, particularly with the required phone number for your stc pay account. I’m here to help you with that!

Could you please clarify what exactly happens when you try to add the phone number? Are you getting an error message, or does it just not save, and are you attempting this in the stc pay app or on the website? This information will help me assist you better!

i am added phone number and id and date of birth then received otp then enter pass cord again showing phone number required

Thank you for the additional details! It sounds like you're encountering a persistent issue with entering your phone number during the verification process. Let's see if we can resolve this together.

Here are a few steps that might help you out:

1. Check if the Phone Number is Registered: Make sure that the phone number you are trying to add is registered under your ID. If it’s not, you may need to contact your network provider to link it.

2. Verify Input: Double-check that there are no extra spaces or typos when entering your phone number. It should be in the correct format expected by the stc pay system.

3. Clear Cache and Cookies: Sometimes, accumulated cache can cause issues with app or website functionality. Try clearing your browser's cache and cookies:
- Open your WebKit browser.
- Go to settings and find privacy options.
- Clear cache and cookies.

4. Restart Your Device: A simple restart can often resolve temporary glitches.

5. Update stc pay App: If you are using the app, ensure it is updated to the latest version.

6. Try Again: After performing the above steps, attempt to enter the phone number once more and see if the issue persists.

If you continue to face the same problem, it may be helpful to check the stc pay support page here for more information or assistance. You can also reach out to stc pay's support team via email at [email protected] for further help.

Are those steps clear? Let me know if it works, or if you need further assistance!

What to do when STC Pay asks for phone number again?

When stc pay repeatedly asks for your phone number, it can be somewhat perplexing. Here are some steps you can take to address this issue:

1. Double-Check Your Input: Ensure that the phone number you are entering is formatted correctly and does not have any spaces or special characters. Sometimes, the system may be sensitive to the format of the number.

2. Ensure Phone Number is Registered: Confirm that the phone number you are trying to input is active and linked to your account. If not, you may need to use a different number or update your profile with the correct information.

3. Reboot the App/Browser: Sometimes, a simple restart of the app or refreshing the web page can resolve glitches. Try closing and reopening the stc pay app or your browser to see if the situation improves.

4. Clear Cache: If you are using the web version, try clearing your browser cache. This can help remove any outdated data that might be causing issues. Go to your browser settings, find the option to clear browsing data, and make sure to include cache files.

5. Update the App: If you are using the stc pay app, make sure it’s updated to the latest version, as updates often include bug fixes that can resolve these kinds of problems.

6. Check for Server Issues: Occasionally, the stc pay service might experience outages or server issues. You can check their official support channels or social media pages for any announcements regarding service interruptions.

7. Reach Out for Support: If the problem persists after trying these fixes, you can visit the stc pay help page here for further assistance or contact their support via email at [email protected].

I hope these suggestions help you resolve the issue! Please let me know if you have any further questions or if there’s anything else I can assist you with. Are you satisfied with the solution I provided?

STC Pay OTP received but phone number required solution

If you receive an OTP but are still prompted for your phone number on stc pay, here are some steps to resolve the issue:

1. Verify Registration: Ensure that the phone number you are trying to use is registered under your ID. This can be done by going to the stc pay application and checking under “Account Information” and “ID Verification” settings. It's important that the phone number matches your registered account information1.

2. Re-enter Information: Sometimes the system might not recognize the information if there are unseen formatting issues. Re-enter your phone number carefully, ensuring that it’s correctly formatted and that there are no unnecessary spaces or characters.

3. Clear Cache or App Data: If you're on the app, try clearing the cache. For web users, clearing the browser’s cache can also help. This can resolve some temporary glitches that might be causing the error.

4. Check App/Browser Updates: Ensure your stc pay app or your web browser is updated to the latest version, as updates often contain bug fixes which can resolve such issues.

5. Contact Support: If the problem continues, I recommend reaching out to the stc pay support team directly via email at [email protected] or visiting their support page here for further assistance.

Following these steps should help you resolve the issue. Let me know if you have any other questions or if there's anything else I can assist you with! Are you satisfied with the solution I provided?

this phone number under my id also from long time i am using with stc pay same number

Since you've confirmed that your phone number has been associated with your ID for a long time and you're still experiencing this issue with stc pay, let's try a few additional suggestions to see if we can get this resolved:

1. Re-check ID Verification: Go into the stc pay app and navigate to “Account Information,” then “ID Verification.” Make sure that your phone number is still correctly linked under your ID there. Sometimes changes might not reflect correctly and need to be resent or updated1.

2. Log Out and Log Back In: Sign out of your stc pay account completely and then log back in. This may refresh your session, allowing the system to recognize your details correctly.

3. Use the Official Help Page: You can visit the stc pay Help & Support section here for more troubleshooting tips related to your issue. This area often has updated solutions based on common user experiences.

4. Video Tutorials: If you're still having trouble, you might find it useful to check out video resources on YouTube that explain how to manage your mobile number and account settings in stc pay. Here’s a helpful one on changing mobile numbers in stc pay: How to change mobile number in Stc Pay2.

5. Support Contact: If none of these options work, I suggest reaching out to stc pay support by emailing [email protected]. Provide them with all the details, and they should be able to assist you more thoroughly.

Please let me know if any of these steps help resolve the issue or if you have further questions! Are you satisfied with the solution I provided?

as per your agent information we add all details at the last moment showing required phone number