Hi! I understand you're having trouble seeing bus 227 information at stops and on the TfL Go app, is that right? Could you tell me if this issue is happening at specific bus stops or across multiple locations? Also, have you noticed if this affects other bus routes too or just the 227?

While you let me know, here’s what might be going on: Some bus routes, including the 227, have been reported to be missing or have incomplete data in the TfL Go app due to data or tracking system issues. This means live predictions or tracking might not show up correctly for those routes at times.

Here’s a simple step-by-step to try fixing or understanding the problem:

1. Check app updates: Make sure your TfL Go app is updated to the latest version on your Android device (Android 10, WebKit browser). This ensures you have the latest bug fixes and data improvements.

2. Restart the app: Close the app fully and then reopen it. Sometimes temporary glitches clear up this way.

3. Clear cache (Advanced): On your Android device, go to Settings > Apps > TfL Go > Storage > Clear Cache. This resets stored temporary data that might be causing display issues.

4. Check your internet connection: A stable connection helps the app fetch live bus data. Try switching between Wi-Fi and mobile data to rule out connection issues.

5. Visit the TfL 227 bus route page: You can see official route info and stop lists there. Sometimes live arrival predictions might be missing, but route info itself should be visible at https://tfl.gov.uk/bus/route/227/

6. Look for known system issues: There have been reports on the TfL Tech Forum that some routes like 227 are missing due to data feed problems on the backend generating these live arrival gaps. This isn’t something on your device, but TfL teams usually work fast to fix it1 2.

If you've tried all this and still can't see bus 227 arrivals at stops, or if this is happening widely for other buses, I can help escalate this to TfL’s support team for you, or suggest alternative ways to check bus times in the meantime.

Are you okay to try these steps? And do let me know any other details that might help!

This is from the website " Live Updates Live updates are not available for this location at the moment. Please see Timetables to check the frequency of your service."

Thanks for sharing that message from the website about live updates being unavailable at your location. This usually means that the real-time data feed for bus arrivals at that particular stop or area isn't currently working or isn't supported, so the system recommends checking timetables instead.

Here are a few points and steps to consider:

1. Location Permissions: Since you're on Android 10 with a WebKit-based browser, please check if the TfL Go app (or the site, if using a browser) has permission to access your location. Without this, the app can’t show precise live updates for nearby stops, though some information may still appear in timetables1.

2. Data Availability: Some stops or routes occasionally have gaps in live data due to technical reasons or because the stop may not be equipped with live tracking sensors. This can cause the "live updates unavailable" message to show.

3. Alternative Checking: While live updates are down, you can always view the standard timetables for the route 227 on the TfL website or within the app to estimate bus frequency and planning.

4. App vs Website: If you’re using a browser, sometimes the mobile web version has limited live update features compared to the app. If possible, try using the official TfL Go app for the best live data experience on your Android device.

5. Network Stability: Make sure your internet connection is stable. Unstable or slow connections can cause the live update feed to timeout or fail to load.

If you’d like, I can guide you through checking the app’s location permissions or help you find the 227 timetable to use until live updates are restored. Would you like me to walk you through that?

Some buses arent being shown at bus stops and apps ie 227

Hi again! Thanks for letting me know that some buses like the 227 aren’t showing at bus stops or in the TfL Go app. From recent reports, this seems to be linked to an issue with the live tracking system (Countdown API) that TfL uses to show real-time bus locations and arrivals. When this system has a disruption, certain bus routes—including the 227—may not appear properly in the app or at bus stops1 2.

Here’s what you can do to manage this situation:

1. Verify App Updates and Internet Connection
- Ensure your TfL Go app is up to date. On Android 10, go to the Google Play Store, search for TfL Go, and hit update if available.
- Confirm you have a stable internet connection; try switching between Wi-Fi and mobile data to be sure.

2. Use Timetables as a Temporary Measure
- Since live updates for route 227 might be missing, consult the published timetables on the TfL website or inside the app to plan your journeys. This will give scheduled bus arrival times without live tracking.

3. Try Alternatives for Live Tracking
- You might consider alternative apps like Transit, which sometimes have additional data on bus routes, including route 227. They can be a helpful backup6.

4. Restart the App and Clear Cache
- Close the TfL Go app completely and reopen it.
- If you continue to experience problems, clear the app cache via Android Settings > Apps > TfL Go > Storage > Clear Cache.

5. Check for TfL Service Updates
- Keep an eye on official TfL channels or the TfL Tech Forum where service issues and fixes are posted. The incident affecting live tracking data is usually resolved by TfL’s technical teams over time.

If after trying these steps the 227 bus still does not show or you see this issue for other routes too, I can assist you in reporting this to TfL’s support team. Would you like me to go ahead and help with that? Let me know if you want the links to timetables or assistance with alternative apps too!