Hi! I understand that when you're paying with the Gulf Pay app on your iPhone (iOS 18.6), the discounts or promotions aren't being applied and you're charged the regular price. Let's get to the bottom of this together.

To help me narrow down the cause, could you tell me:

1. Are you logged in to your Gulf Pay account properly in the app?
2. Have you linked a preferred payment method (credit/debit card) within Gulf Pay?
3. Are you trying to use a specific discount code, promotion, or offer inside the app at checkout?
4. Is this happening at a physical Gulf station or an online purchase?
5. Have you tried restarting the app or your phone recently?

Based on what you tell me, I can guide you through some troubleshooting steps. One common reason discounts don’t apply is if the purchase is excluded under Gulf Pay terms (like certain purchase types), or if the app isn’t recognizing your eligibility for the offer yet1. Also, make sure your app is updated to the latest version.

Let me know about the above points, and I’ll help you work through it step by step!