Hi! I understand that when you try to log in to the Compass Time app on your Android device, it often loads the wrong page and asks you to log in with a login number followed by @compassassociate.com, is that correct? Let me clarify a bit to help pinpoint the issue:

1. When you say "loads the wrong page," do you mean it redirects to an unexpected login page or a different website altogether?
2. Are you using the official Compass Time app from the Google Play Store, or logging in via a browser on your WebKit-based device?
3. Have you recently updated the app or your Android system before this problem started?

Based on what you described, it seems like the login process might be stuck on a page prompting a specific email format (your login number + @compassassociate.com). This sometimes happens if the app has cached incorrect credentials, or if there’s a redirect issue.

Here’s a step-by-step approach to try on your Android 10 device:

1. Clear App Cache and Data:
- Go to Settings > Apps & notifications > See all apps > find Compass Time.
- Tap Storage & cache.
- Tap Clear Cache first, then Clear Storage/Data.
- Restart the app and try logging in again.

2. Check for App Updates:
- Open the Google Play Store.
- Search for Compass Time.
- If an update is available, install it and retry.

3. Verify You Are Using the Correct Login Credentials:
- Some users need to log in with just their login number (without an email).
- Others are required to log in with their full email address (e.g., login#@compassassociate.com).
- Double-check with your employer or internal HR if the login format has changed.

4. Try Logging In Via Web Browser:
- Open your WebKit browser on Android.
- Navigate to the official Compass Time login URL.
- Attempt to log in there to check if it replicates the issue.

5. Reinstall the App:
- If the above doesn’t work, uninstall and reinstall the Compass Time app.

If the problem persists even after these steps, it could be a server-side or app-related glitch that others are facing. There have been reports of login problems with Compass apps where users face repeated login prompts or wrong login pages—this sometimes requires the technical team to resolve on their end1.

Would you like me to help walk you through these steps on your device? Also, do you know if other colleagues are experiencing similar login problems?