Hi! I see you’re having trouble with Disney Frozen Free Fall crashing on your iPad Pro. Let’s get this sorted so you can enjoy the game again.

Just to start, can I ask if you’ve tried closing the app completely and reopening it? Here’s a quick refresh:

1. Double-click the Home button or swipe up from the bottom (depending on your iPad model) to bring up the app switcher.
2. Swipe up on the Frozen Free Fall app to close it.
3. Then open it again from your home screen.

If the app still crashes after that, here are some more steps specifically for your iPad:

1. Restart your iPad Pro: Hold the power button and either volume button until you see "slide to power off." Turn it off, then turn it back on.
2. Make sure your iPad’s iOS is fully updated. Go to Settings > General > Software Update and install any updates available.
3. Check if your Frozen Free Fall app is updated to the latest version in the App Store.
4. If it still crashes, try reinstalling the game:
- Press and hold the app icon till it jiggles.
- Tap the “X” to delete the app.
- Then reinstall it from the App Store.

Keep in mind, if you have saved your game progress via Facebook or another account link, your progress should restore after reinstallation.

If none of these help, the problem may be deeper, possibly due to temporary data or cache conflicts or network connectivity issues. Let me know if you’d like me to guide you through those fixes next!

Are you able to try these steps and tell me how it goes?