Hi! I see you're having trouble downloading the United Airlines app. Let's see if we can get that sorted out together.

To start, could you tell me a bit more about your situation? For example:
- Are you trying to download the app on your Windows device or another device?
- Are you using the Microsoft Store, or is this on a phone via an app store (Google Play or Apple App Store)?
- Are you receiving any error messages when attempting the download?

Once I have a bit more info, I can guide you through the best steps to resolve this. Looking forward to helping you!

i go to the app store, press on download, it spins for a second, then stops and has the down facing download arrow again

Thanks for the details! I understand you go to the app store, press download, it spins briefly, then stops and shows the download arrow again. It sounds like the app isn't actually installing.

Let's try these steps, tailored for your device and situation:

1. Check Your Internet Connection
Make sure your Windows device has a strong and stable internet connection. A weak connection can interrupt the download. Try switching between Wi-Fi and wired, if possible.

2. Restart the App Store and Your Device
Close the app store completely and then reopen it. If that doesn't help, restart your Windows device. This refresh often clears minor glitches.

3. Check for Windows Updates
Sometimes, app installation problems happen if your Windows system is outdated. Go to Settings > Update & Security > Windows Update, and install any pending updates.

4. Clear the Store Cache
To clear the Microsoft Store cache on Windows 10, press Windows Key + R, type wsreset.exe, and press Enter. This will reset the store without deleting your apps.

5. Sign Out and Back In to the Store
Open the Microsoft Store, click your profile icon, sign out, then sign back in. This can refresh your account connection.

6. Check Storage Space
Ensure you have enough free disk space on your device for the app download.

7. Try Downloading Again
After completing the above, attempt to download the United Airlines app again from the Microsoft Store.

If after all these steps, it still doesn't download, please let me know any error codes or messages you see. That can help diagnose deeper issues like account problems or app availability.

Are you trying to install the official United Airlines app from the Microsoft Store? Also, does your device meet the minimum system requirements (Windows 10)?

Let me know how these steps work out for you!