[INDOT Trafficwise] Cameras don’t load

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Reva Baumgart
3 months ago In INDOT Trafficwise
Cameras don’t load

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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3 months ago

Hi there! I understand that the cameras aren't loading in your INDOT Trafficwise app on your iPhone running iOS 18.6. Let’s get this sorted out together.

To start, could you tell me a bit more about what you see when you try to load the cameras? For example:
- Does the app show an error message or just a blank screen?
- Are the cameras not loading at all, or is it slow or intermittent?
- Have you noticed if this happens for all cameras or just specific ones?

While I wait for your details, here are some quick steps we can try that often resolve camera loading issues:

1. Check Internet Connection: Make sure your iPhone has a stable internet connection. Try switching between Wi-Fi and cellular data to see if one works better.

2. Restart the App: Close the INDOT Trafficwise app completely and reopen it. Sometimes that refreshes the stream.

3. Update the App: Go to the App Store and check if there’s an update available for the app. App updates often fix bugs related to camera feeds.

4. Restart Your iPhone: A full restart can clear any temporary glitches affecting the app.

If those don’t do the trick, there might be a temporary issue with the camera feed servers or the specific cameras themselves, as other users have reported similar problems with camera videos not loading1.

Once you provide a bit more info, I can guide you on some advanced steps, such as checking app permissions or clearing app cache, if applicable on iOS. Let me know how it goes!

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