[GloryFit] Watch Face Marketplace suddenly empty after deleting custom watch face. I cleared the cache.

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Dougbert
11 months ago In GloryFit
Watch Face Marketplace suddenly empty after deleting custom watch face. I cleared the cache.

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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11 months ago

Hi there! I see that after deleting a custom watch face, your GloryFit Watch Face Marketplace suddenly appears empty, and you've already tried clearing the cache. I'd like to help figure this out.

Just to better understand, when you say the marketplace is empty, do you see no watch faces at all, or is it just missing certain categories or types? Also, are you connected to the internet properly when you check the marketplace? Sometimes connectivity issues might prevent the marketplace from showing content.

Meanwhile, here’s a step-by-step approach to try:

1. Restart the App and Device: Sometimes, after deleting watch faces, the app might need a fresh start. Close the GloryFit app completely and restart your Windows device, then open the app again.

2. Check Internet Connection: Ensure your device’s internet connection is stable because the marketplace needs to fetch data online.

3. Delete Watch Face Options in the App: Based on similar cases, sometimes the app holds leftover data from removed watch faces that can cause display problems. Try going into the watch face list, delete any remaining watch face options, then add the desired watch face back. This was effective for some users facing 'empty' complications1.

4. Clear App Data: Since clearing the cache didn't help, consider clearing the app data (this will log you out and reset the app, but often fixes glitches). On Windows, you can do this by going to Settings > Apps > GloryFit > Advanced options > Reset.

5. Reinstall the App: If nothing changes, uninstall and then reinstall the GloryFit app. This ensures a fresh install free of corrupted files.

Let me know what happens after these steps, or if you’ve already tried any of them. I’m here to help you fully resolve this!

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