If the Cruise Shipmate app is crashing and not staying open on your Android device, there are several troubleshooting steps you can take to resolve this issue. Follow these steps:

1. Update the App:
- Ensure that you have the latest version of the Cruise Shipmate app. Open the Google Play Store, search for "Cruise Shipmate," and update the app if an update is available.

2. Clear App Data and Cache:
- Go to your device’s Settings.
- Select Apps or Application Manager.
- Find and select Cruise Shipmate from the list of installed apps.
- Choose Storage.
- Tap on Clear Data and Clear Cache. This action will reset the app and may fix the crashing issue.

3. Reboot Your Device:
- Sometimes, a simple restart can resolve temporary glitches. Power off your device completely and then turn it back on.

4. Check for Operating System Updates:
- Make sure your Android OS is up to date. Go to Settings > System > System updates and check for any available updates.

5. Reinstall the App:
- If the app continues to crash, consider uninstalling it. Navigate back to the Apps menu, select Cruise Shipmate, and then choose Uninstall. After uninstallation, go to the Google Play Store and reinstall the app.

6. Contact Support:
- If none of the above steps resolve the problem, contact the support team for Cruise Shipmate. You can email support at [email protected] or look for the contact option in the app menu for additional help - learn more - learn more.

By following these steps, you should be able to resolve the crashing issue with the Cruise Shipmate app. If you continue to experience difficulties, it's advisable to document the issues you face and share them with the support team for further assistance.