Hi there! I understand you're seeing only about 50% of the message page in the preview or customer card on Moonpig. Let's get to the bottom of this.

Could you tell me if this issue happens in the Moonpig web browser interface on your Windows device, or are you using the Moonpig app? Also, does this happen with all cards or just specific ones? Knowing that will help me find the best fix.

In the meantime, here are some general troubleshooting steps that often address preview display issues:

1. Check Zoom and Display Settings: Sometimes browser zoom or display scaling on Windows can cut off parts of the page. Try resetting your browser zoom to 100% (Ctrl + 0 on most browsers) and your Windows display scaling to 100% via Display Settings.

2. Clear Browser Cache: Corrupted or outdated cached data can cause preview problems. Clearing your browser cache and cookies might help restore proper display.

3. Try a Different Browser: Since you are on a WebKit-based browser, try using a different browser like Chrome, Edge, or Firefox to see if the problem persists. This narrows down if it's browser specific.

4. Update Browser: Make sure the browser is fully up to date to have the latest fixes for rendering issues.

If you've tried those already, please let me know! We could then dig deeper into settings in Moonpig or consider if it’s a formatting glitch affecting specific messages.

Are you satisfied with these steps so far, or have you tried some of them already? That way, I can tailor the next steps just for you.