Hi there! I understand you’re having trouble logging into your Batik Air Club account via the app. Let’s get this sorted out together.

First, could you tell me if you’re seeing any specific error messages when you try to log in? Also, have you successfully logged in before, or is this your first time trying?

Meanwhile, here are some initial steps we can try:

1. Ensure your Batik Air app is updated to the latest version, as older versions might have login issues. Since you’re on Windows with WebKit browser, if you are using the web login, make sure your browser is up to date.

2. Double-check your login credentials (username/email and password). Sometimes small typos can cause login errors.

3. If you’ve forgotten your password, use the app or website’s “Forgot Password” feature to reset it.

4. Try clearing your browser cache and cookies if you’re logging in through the website at https://www.batikair.com.my/batikairclub.

5. Restart your device to refresh network connections.

If you’ve tried these and still can’t log in, let me know what happens when you try. We can then explore deeper troubleshooting or check if there might be an account or server issue.

Also, you can always try logging in directly from https://www.batikair.com.my/batikairclub to check if the problem is with the app or your account1 2.

How does it sound to start with these steps?

Login Not Allowed on this platform.

Thanks for letting me know the exact message: "Login Not Allowed on this platform." That’s a helpful clue.

This message usually means the Batik Air Club login feature might not be supported on the platform or browser you’re currently using. Since you mentioned you’re on a Windows machine with a WebKit-based browser, it’s possible that this browser isn’t fully compatible with Batik Air’s login system.

Here’s what I suggest:

1. Try a Different Browser:
Use a mainstream browser like Google Chrome, Mozilla Firefox, or Microsoft Edge on your Windows 10 device. These browsers tend to have the best compatibility.

2. Use the Official Website:
Instead of the app or the current browser, open this link on one of the supported browsers:
https://www.batikair.com.my/batikairclub
and try logging in there.

3. Check for App Restrictions:
If you’re attempting to log in through the Batik Air app on a platform that is not officially supported (such as Windows desktop), it might not allow login. The app is primarily designed for mobile platforms like iOS or Android.

4. Contact Batik Air Support:
If switching browsers or using the website doesn’t help, your account might have some restrictions or there might be a server-side limitation. In that case, contacting Batik Air customer service directly can provide clarification.

Would you be able to try logging in on one of those browsers, or do you have a mobile device handy for the app login? Let me know how it goes, and I’m here to assist further!