Hello! I’m sorry to hear that all your data seems to have been deleted. Let’s get to the bottom of this together.

To start, could you please tell me a bit more about your situation? For example:
- Are you referring to the data from the Eros Scale app specifically?
- Did this happen suddenly after a software update or device change?
- Have you checked if you’re logged into the app with the same account you used previously?
- Are you connected to the internet when using the app (since data might sync with cloud storage)?

This info will help me guide you more precisely toward recovering your data or understanding the cause.

My tracking data from the Eros scale was deleted somehow, when I was trying to delete one entry from my wife

Thanks for that detail. It sounds like while trying to delete one entry associated with your wife, your entire tracking data was removed from the Eros Scale app. That’s definitely concerning.

Here’s what I recommend we try step-by-step:

1. Check the app's History or Archive: Sometimes deleted entries can be found and restored from a history or archive section in the app if the feature exists. Look for options like “History” or “Select Data” at the top-right of the screen when you open the app’s tracking section.

2. Verify account login: Make sure you’re logged in with the exact same user account or profile you used previously. Sometimes switching profiles or accounts might make data appear missing.

3. Sync with cloud or server: If your data syncs with an online account, try refreshing the app or logging out and back in, ensuring a stable internet connection. This may restore some or all of your tracking data if it’s stored remotely.

4. Check device backups: Since you're on iPhone iOS 18.5, if you had device backups (via iCloud or iTunes) that included the app’s data, restoring from a recent backup might retrieve your lost tracking history.

5. Contact support if restoration isn’t possible: If the above steps don’t recover your data, it could be that deleting one entry caused a database or sync issue. In that case, reaching out to Eros Scale support at [email protected] with details would be the next step.

Please let me know which of these you’ve tried or if the app offers any specific recovery option under “History” or “Select Data.” That will help me guide you further!

All my data was deleted

Thanks for letting me know again that all your tracking data from the Eros Scale app was deleted. I took a look at some reliable info specific to this issue.

Unfortunately, once data is deleted from the app itself, the only way to restore it is usually by reverting to a device backup that includes the app data. Since you’re on an iPhone with iOS 18.5, if you have a recent iCloud or iTunes (now Finder) backup taken before the deletion, restoring from that backup could bring your data back.

Here’s what you can try step-by-step:

1. Check for Recent Backups
- Go to Settings > [your name] > iCloud > Manage Storage > Backups to see if there’s a recent backup of your device.
- Alternatively, connect your iPhone to a computer and check for iTunes/Finder backups.

2. Restore from Backup
- If a recent backup exists, you can restore your iPhone from it. Note that restoring a backup will replace the current data on your phone with what was in that backup, so saving any new important info somewhere else beforehand is a good idea.

3. Contact Eros Scale Support
- If you don’t have any backups or restoring isn’t an option, I recommend contacting the Eros Scale support team at [email protected]. While data recovery is limited once deleted, they might have additional recovery options or advice.

4. For the Future
- To avoid data loss, consider regularly exporting your tracking data from the app when possible. The app has a “History” or “Export Data” option you can check in the tracking section’s top-right menu.

Sadly, there is no direct undelete button or recycle bin in the Eros Scale app based on current info, so data recovery relies heavily on backups16.

Could you tell me if you have any backups available? Also, have you tried looking in the app for any export or history options yet? This will help me guide you further!