Hi there! Thanks for reaching out about the message notification error and those pop-up ads you're seeing when using the WSAZ News app on your iPhone running iOS 18.7.

To get us started, can you tell me a bit more? For example:
- Are these pop-ups appearing only inside the WSAZ app or also elsewhere on your phone?
- When it says you have a message, is that in the notification banner or inside the app itself?
- Have you tried closing and reopening the app or restarting your iPhone?

Meanwhile, here’s a step-by-step guide to address both issues:

1. Clear Cache and Restart App
- Double-press the Home button (or swipe up from the bottom if no home button) to see all open apps.
- Swipe up on the WSAZ News app to close it completely.
- Then relaunch the app and see if the phantom message notification remains.

2. Check Notification Settings on iPhone
- Go to Settings > Notifications > WSAZ News.
- Make sure notifications are enabled but check if there’s any unusual setting for badges (the red number icon).
- You can toggle off “Badges” and see if the message notification icon disappears.

3. Update the WSAZ News App
- Open the App Store, tap your profile icon at the top right, then scroll to check for updates.
- If there’s an update for WSAZ, install it. App updates often fix notification bugs and ad behaviors6.

4. Disable or Limit In-App Ads
- The WSAZ News app does show ads as part of being free, but excessive pop-ups inside the app might indicate a bug or ad overload.
- Try checking the app’s internal settings menu (look for a gear icon) to see if there’s an option to reduce ads or switch to a premium ad-free version.

5. Check for Adware or Unwanted Apps
- Even though you’re on iOS (which is usually safe from adware), sometimes malware or intrusive ads can happen via some rogue apps or configurations.
- Review recently installed apps or profiles on your iPhone under Settings > General > VPN & Device Management and remove anything suspicious.
- Also, clear browser cache if ads pop up when opening web links from the app.

6. Reinstall the WSAZ News App
- Long-press the app icon, tap Delete App to uninstall, then reinstall it from the App Store. A fresh install can clear corrupt data causing errors.

If after these steps the false message notifications and pop-up ads still persist, let me know. I can then guide you to more advanced troubleshooting or escalate the issue to our development team for further investigation.

How does that sound for a start? Any details you can share about when the notifications or pop-ups appear will help me tailor the next steps!

WSAZ has Rent. The app keeps telling me I have a message and I do not. I’ve done everything. It says to do to get rid of it and it don’t too many pop-up advertisement when you click on the app go back to the other normal regular app.

Thanks for clarifying that the WSAZ News app keeps showing a message alert even when you don’t have any messages, and you've tried all the usual fixes. Plus, the app is showing too many pop-up ads, and it sounds like you want to revert to the regular WSAZ app experience without these annoying issues.

Since you’ve already done basic troubleshooting like closing, reopening, and reinstalling, here’s what I recommend next:

1. Check for a Known App Bug or Update
Sometimes apps have glitches causing fake message badges or excessive ads. Double-check that you have the latest version installed, as developers frequently release fixes. If there’s no update, a bug might be present, and the dev team needs to investigate. I don’t see a direct fix listed yet for this specific fake message in the WSAZ News app, so it could be something new to report.

2. Reset App Notifications and Badge Counts
On your iPhone, go to Settings > Notifications > WSAZ News and toggle off Badges to stop the red message icon. Then, force-close the app and restart it. If you want badges back, you can toggle it on again later. This at least removes the distracting false alert.

3. Manage Pop-Up Ads
If the WSAZ app has an option for a premium or ad-free experience, that might help reduce pop-ups. Otherwise, these ads usually come from the app’s ad network and are not something iOS lets you block selectively inside a single app.

4. Contact WSAZ Support or Report the Issue
Since it sounds like this is an ongoing problem that others may be facing, I suggest reaching out directly to WSAZ’s support. Sharing your device info (iPhone, iOS 18.7) and app version will help. You can email [email protected] with details of your issue. They could provide a timeline for a fix or confirm if this relates to a widespread bug.

In the meantime, unfortunately, as the issue persists despite your efforts, disabling badges on your device is likely the best way to avoid fake notifications. The pop-up ads are part of the app’s model, but if they become excessive or suspicious, it’s good to have them look into it through support.

If you want, I can guide you through toggling badge notifications off or checking for other app settings that might help minimize ads. How would you like to proceed?

I checked for updates there is no updates

Thanks for letting me know you checked for updates and there aren’t any available for the WSAZ News app on your iPhone. That suggests the app is currently at its newest version, so any existing bugs like the false message notifications or the pop-up ads wouldn’t be fixed by an update yet.

Since no new update is available, here’s what I suggest next:

1. Disable Badge Notifications: To stop seeing that message alert icon that there’s a message when there isn’t, go to Settings > Notifications > WSAZ News on your iPhone and toggle off “Badges.” This won’t remove notifications entirely but will hide that little red number icon.

2. Reinstall the App One More Time: Sometimes data corruption can still linger. Long-press the WSAZ app icon, choose Delete App, then reboot your iPhone, and reinstall the app from the App Store.

3. Limit In-App Ads by Checking Settings: Inside the app, look for any settings or subscription options to reduce or remove ads. If the ads feel excessive or intrusive, you can provide feedback within the app or contact WSAZ support directly.

4. Reach Out to WSAZ Support: Since the problem persists on the latest app version, it might be a bug they’re working on. You can email [email protected] explaining the false message badge and excessive pop-ups you’re experiencing, mentioning your iPhone model and iOS 18.7 version. This will help their team identify the problem and potentially provide a fix.
<brIf you'd like, I can guide you through disabling badge notifications or reinstalling the app again. Would you like help with that?

Also, here is a resource about updating WSAZ app — showing that the current version may be the latest: How to update the WSAZ mobile app 2