Hi! Thanks for letting me know that the foodpanda app crashes at launch on your iPhone even after you've deleted and reinstalled it. That’s a good first step. To better assist you, could you please tell me if the app crashes immediately after opening or after some time? Also, are you connected via Wi-Fi or mobile data when this happens?

Meanwhile, here are some tailored steps we can try on your iOS 18.5 device:

1. Restart Your iPhone: Sometimes a simple restart can clear minor glitches. Hold the side button and volume button until the “slide to power off” appears. Turn off the phone, wait 30 seconds, then turn it back on.

2. Check for App Updates: Go to the App Store, tap your profile icon at the top right, then scroll down to see if an update for foodpanda is available. If yes, update the app before launching.

3. Check Your iOS Version: Since you have 18.5, which is recent, it should be compatible, but it’s worth confirming you're on the latest minor update. Go to Settings > General > Software Update.

4. Clear App Data (through Offload): Go to Settings > General > iPhone Storage > foodpanda. Tap “Offload App.” This removes the app but keeps its documents and data. Then reinstall foodpanda from the App Store. Launch and see if it still crashes.

5. Check Permissions: Sometimes lack of required permissions can cause issues. Go to Settings > foodpanda and ensure permissions like location, notifications, and cellular data are enabled.

6. Check Network Connection: Try switching between Wi-Fi and mobile data to test if network issues cause the crash.

If none of these work, the issue might be a bug in the current app version or a server-related problem. A good way to check is to look for recent reports about foodpanda outages or issues in your region.

Would you mind trying these steps and letting me know your observations? We’ll figure this out together.

Crashes at launch. Deleted and reinstalled. Same issue.

Thanks for the update. Since you've deleted and reinstalled the foodpanda app but it still crashes right at launch on your iPhone running iOS 18.5, let's try some deeper troubleshooting steps.

1. Force Close and Restart App: Double tap the home button or swipe up from bottom and pause, find the foodpanda app, swipe it away to force close. Then open it again.

2. Offload App (Clear Cache/Data):
- Go to Settings > General > iPhone Storage > foodpanda.
- Tap "Offload App" — this removes the app but keeps related documents and data.
- Reinstall from the App Store and launch it again.

3. Check Location and Network Permissions:
- Go to Settings > foodpanda and make sure location, cellular data, and notifications are turned on.
- Try switching between Wi-Fi and cellular data to see if the crash persists on one connection.

4. Restart Your iPhone: Turn it off and on again to clear any temporary glitches.

5. Look for Pending iOS or App Updates: Go to Settings > General > Software Update to confirm you have the latest iOS. Also, check the App Store for any foodpanda updates.

6. Log Out and Log In (If Possible): If the app does open momentarily, try logging out of your account and logging back in.

If none of these help, there could be a bug affecting certain iOS versions or device models. Some users have found success waiting for the next app update if it’s a server-side or app version bug1 3.

Would you like me to guide you through any of these steps in detail? Also, if you notice any error messages before it crashes, please share those—they can help narrow down the cause.