Hi there! I’m Benjamin Carter. I see that you've already tried reinstalling the foodpanda app on your iPhone running iOS 18.5, but it still won’t open. Thanks for letting me know what you’ve done so far. Just to make sure I understand correctly—after reinstalling, is the app stuck on the loading screen, crashes immediately, or shows any error messages when you try to open it?

Meanwhile, here are some initial steps we can try to narrow down the issue further:

1. Restart your iPhone: Sometimes a simple restart can clear any temporary glitches affecting app launches.
2. Check for iOS updates: Go to Settings > General > Software Update to ensure your iPhone is running the latest version.
3. Check for app updates: Even after reinstalling, verify if there’s a new version of the foodpanda app available in the App Store that might fix bugs.
4. Clear app cache (if possible): Though iOS doesn’t allow manual cache clearing directly, reinstalling usually does this.

If these don’t help, we can dig deeper into network settings or account-related issues next. Could you also tell me if you’re connected via Wi-Fi or cellular data and if other apps are working fine? That info will help me pinpoint if it’s a connectivity issue causing the app to fail at opening.

Let me know what you observe, and we’ll move forward from there!

I did everything but still same . I’m using WiFi

Thanks for sharing that you’re on WiFi and have already gone through the basic steps. Since the foodpanda app still won’t open, even after reinstalling, and you’re on WiFi, it’s possible there’s an issue with your network settings or how the app interacts with your WiFi connection.

Here are some additional steps to try, tailored to your setup:

1. Reset Network Settings on your iPhone:
- Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
- This will erase saved WiFi passwords and settings, so you’ll have to reconnect to your WiFi afterward.
- Sometimes network settings cause connectivity glitches that block apps from working properly.

2. Toggle WiFi Off and On, or Try Another WiFi Network:
- Turn off WiFi temporarily and try opening the app on cellular data if possible.
- If it works on cellular but not WiFi, try connecting to another WiFi network if available.

3. Check if VPN or Firewall Settings Are Active:
- If you have any VPN apps or specific firewall rules set up on your device or router, disable them temporarily to see if they interfere.

4. Ensure Background App Refresh is Enabled for foodpanda:
- Go to Settings > General > Background App Refresh, and make sure it’s enabled for foodpanda so the app can fetch data in the background smoothly.

5. Check if there are any restrictions or content blockers enabled on your iPhone:
- Settings > Screen Time > Content & Privacy Restrictions, and verify if anything might block the app.

If none of these help, it might be worth checking if foodpanda is experiencing server issues or outages that could be causing this app malfunction — sometimes that’s the cause when everything on your side looks fine. You can also try reaching out to foodpanda’s support at [email protected] for assistance on any backend issues.

If you like, I can guide you through any of these steps—just let me know! Are you able to try resetting network settings next?

You can also check some recent helpful fixes that address similar WiFi-related app problems here and here for extra confidence[1][2].