Hi there! I understand your Race Max Pro app isn't loading on your iPhone running iOS 18.7. Let’s see if we can get this sorted out quickly.

Could you tell me if the app opens at all and then gets stuck loading? Or does it fail to open completely? Also, have you tried any steps already, like restarting your phone or updating the app? This will help me avoid repeating what you’ve done and find the best fix.

Once you let me know, we can go through some straightforward steps to try and fix the issue.

It loads to 40% the just goes off I have tried off loading it and then it gets to 70% then does the same thing

Thanks for the details about the app loading to 40-70% and then closing. That helps a lot in diagnosing the problem.

Here’s a step-by-step approach we can try:

1. Restart Your iPhone: Sometimes a simple reboot clears temporary glitches. Hold the side button and volume up or down until the power off slider appears. Slide to power off, wait 30 seconds, then turn it back on.

2. Ensure iOS and App Are Fully Updated: You have iOS 18.7 which is quite recent, but double-check for any incremental updates in Settings > General > Software Update. Then go to the App Store and check if there’s an update available for Race Max Pro.

3. Clear Cache / Data by Reinstalling the App Properly: You’ve tried offloading, which keeps data but removes the app. Try deleting the app completely (press and hold the app icon > Remove App > Delete App) then reinstall from the App Store to get a fresh install.

4. Check Internet Connection: A shaky connection can cause loading issues. Switch between Wi-Fi and cellular data to test if the problem persists on both.

5. Check App Permissions: Go to Settings > Race Max Pro and ensure all necessary permissions (e.g., network access, Bluetooth if applicable) are granted.

6. Close Background Apps: Double tap the home button or swipe up (depending on your phone model) to see recent apps, then swipe Race Max Pro away to close it completely before reopening.

7. Look for Known Issues: Occasionally, app developers have server issues or updates in progress causing crashes. Checking the official Race Max Pro social media or support pages might reveal ongoing problems.

If after these steps the issue continues, there’s an option in some racing apps called “Repair” or “Reset” at the login or settings screen that auto-scans and fixes corrupt files, though I’m not sure if Race Max Pro has this on iOS. Let me know if you spot any options like that.

Would you like me to guide you through any of those steps? Or have you already tried some that I should skip?

[Based on troubleshooting info from EA and app-related crash fixes on mobile devices]6

I have tried all of those options already and nothing has helped just thought ad try this see if there was anything else I could do

Thank you for letting me know you’ve already tried the usual steps. Since those haven’t resolved the loading issue at 40-70%, and given the iOS environment, here are some additional ideas based on what I found:

1. Check Available Storage: Sometimes apps fail to load properly if your iPhone storage is nearly full. Go to Settings > General > iPhone Storage and confirm you have at least 10% free space. You might want to clear some space if it’s low 8.

2. Disable Offload Unused Apps Feature: This feature can sometimes interfere with app data integrity. To check, go to Settings > App Store and make sure “Offload Unused Apps” is turned off 8.

3. Clear Safari Cache: If Race Max Pro uses web data or web views internally, a bloated Safari cache can cause issues. Go to Settings > Safari > Clear History and Website Data, then restart your device and try again 8.

4. Login or Account Sync Issues: Sometimes partial app loading relates to a login or user data sync problem, which may close the app abruptly. If you can launch the app briefly before it closes, try logging out (if possible) or check your account credentials outside the app (like on a website) to confirm there are no issues there.

5. Contact Support: If all else fails, I suggest emailing Race Max Pro support directly with your device details and issue summary. This could be a device-specific bug or an account-specific problem. Their support contact is: [email protected] 9.

If you are comfortable, I can guide you through verifying storage and offload settings step-by-step next? Or would you like me to help draft an email to support? Let me know how you'd like to proceed!

No it’s ok al try that I already have off loaded loads of apps but al try some more thanks

Thanks for your patience and for trying those steps already! Since offloading apps hasn’t resolved the loading issue for Race Max Pro, here are a couple of extra points to keep in mind specifically about offloading and iOS:

1. Offload Unused Apps Behavior: When you enable “Offload Unused Apps” in iPhone settings, iOS may automatically remove apps to save space if you haven’t used them recently, but it keeps your data. Sometimes this feature can cause apps to behave oddly when they try to load because the app’s code has to be re-downloaded from the App Store. If this happens repeatedly with Race Max Pro, it can interrupt the loading process. You might want to temporarily disable this feature to prevent automatic offloading:
- Go to Settings > App Store
- Toggle Offload Unused Apps to off
This ensures your app remains fully installed until you decide to remove it manually4 6.

2. Manual Reinstallation: Since you mentioned offloading and reinstalling, try deleting the app fully before reinstalling it fresh from the App Store (not just offloading). This clears any partial app corruption completely.

3. Storage Space & Download Priority: Sometimes if your phone’s storage is tight or your network is slower, app reinstallation or reloading during offloading/reinstalling can get stuck. Make sure you have enough free storage (at least 10%), and you can try prioritizing the Race Max Pro re-download in the App Store’s “Purchased” section if you see it queued or paused4 9.

4. Watch for Automatic Offloading: Be aware that even after disabling "Offload Unused Apps," iOS 18.7 might still offload apps under very low storage conditions. Keep an eye on storage space or manually check if the app still gets offloaded unexpectedly2.

If you continue to experience issues, reporting the problem directly to the developers can help them look for a bug fix, especially since no widely reported fixes are popping up yet for iOS 18.7 with Race Max Pro10.

Would you like me to help double-check these settings on your iPhone right now? Or assist in drafting a support message to the developers? Let me know!

So if I delete the game fully I won’t lose my data

Great question! Whether you lose your Race Max Pro game data after deleting the app depends largely on how the game saves progress:

- If your game progress is tied to an online account (such as logging in with an email, Facebook, Apple ID, or the game's own account system), your data is usually saved remotely on their servers. In this case, deleting the app from your iPhone should NOT erase your progress. Once you reinstall and log back in, your saved game data should sync back1.

- If the game saves data only locally on your device and does not have an online backup or login system, deleting the app will remove all progress saved locally, and you would lose your data.

Since Race Max Pro is a fairly advanced racing game, it likely saves your progress online through a login system, but I recommend double-checking if you’ve connected the game to any accounts (Apple, Facebook, or the game’s own service).

A helpful test: If you can access a settings or profile screen inside the app before it closes, check for login or account options to ensure you’re signed in.

If you want to be absolutely sure before deleting, you might try contacting their support ([email protected]) to confirm how data is stored for your account.

Would you like me to help you check your login status on the app, or assist in drafting a support email for this?

It’s synced to game centre on iPhone not sure about the other ones

Thanks for sharing that your Race Max Pro progress is synced with Game Center. That’s actually very helpful! Since your game data is connected to Game Center, deleting and reinstalling the app should keep your progress intact as long as your Game Center account is properly signed in and syncing.

Here are some steps to make sure your Game Center sync is working correctly so you don’t lose any data:

1. Verify You’re Signed In to Game Center with the Correct Apple ID
- Go to Settings > Game Center
- Confirm you are signed in with the Apple ID linked to your game progress. If not, sign out and sign in again with the correct ID1.

2. Check Game Center Connectivity
- Sometimes, connectivity issues cause syncing problems. Try toggling your internet connection between Wi-Fi and cellular to see if that helps.
- You can also try signing out of Game Center (in Settings), then reboot your iPhone, and sign back in1.

3. Force Sync by Closing and Restarting the Game
- Completely close Race Max Pro: swipe up from the bottom (or double-click Home) and swipe the app away. Then reopen it while signed into Game Center. This can force a sync attempt4.

4. Update iOS and the App
- Keeping both your iPhone updated (you mentioned iOS 18.7, which is recent) and Race Max Pro updated is important to avoid compatibility issues with Game Center sync.

5. If You Still Experience Issues
- There are occasional Game Center bugs. You could try toggling Airplane Mode on and off or turning Game Center off and on via Settings to refresh the connection5.

Because your data sync depends on Game Center, once you confirm you’re signed into the right account and have a good connection, deleting and reinstalling the app should be safe without losing your progress.

Would you like me to walk you through checking your Game Center settings and ensuring you’re signed in correctly?

Ok al try thank you for your help

Hi again! You’re looking for some helpful tips on troubleshooting the Race Max Pro app on your iPhone. Since you’re on iOS 18.7, here are some tailored troubleshooting tips to get the app running smoothly:

1. Check Storage Space: Ensure you have at least 10% free storage on your iPhone (Settings > General > iPhone Storage). Low space can cause apps to crash or freeze8.

2. Disable “Offload Unused Apps”: Go to Settings > App Store and switch off this feature to prevent iOS from automatically removing apps which might interrupt loading8.

3. Clear Safari Cache: If the game uses web elements internally, clearing Safari’s cache (Settings > Safari > Clear History and Website Data) might help clear up loading issues8.

4. Reinstall the App Fully: Delete Race Max Pro entirely (hold app icon > Remove App > Delete App) then reinstall fresh from the App Store. This clears potential corrupt files better than offloading alone9.

5. Verify Game Center Sync: Since your progress is linked to Game Center, confirm you’re signed into the correct Apple ID under Settings > Game Center and that syncing is active4.

6. Check Network Connection: Try switching between Wi-Fi and cellular data. Stable internet helps the app sync and load faster9.

7. Force Close Other Apps: Close any background apps to free up memory on your iPhone before launching Race Max Pro again8.

8. Restart Your iPhone: A fresh reboot can clear minor glitches impacting app performance8.

If these tips don’t resolve your issue, it could be a bug or server-side problem. You can reach out directly to Race Max Pro’s support at [email protected] for more specialized help9.

I hope these tips help! Would you like me to guide you through any specific step?

Game not loading

Hi! I see your Race Max Pro app is stuck loading and then closes on your iPhone with iOS 18.7. Since you’ve already tried common fixes like offloading and reinstalling, here are a few additional suggestions that might help:

1. Check that you’re fully signed into Game Center (since your progress syncs there). Go to Settings > Game Center and confirm your Apple ID is signed in correctly. This ensures your saved data syncs properly after reinstalling.

2. Make sure you have enough free storage on your iPhone (at least 10%). Low storage can cause apps to crash or stall during loading.

3. Disable “Offload Unused Apps” (Settings > App Store) so iOS won’t automatically remove apps when storage is low.

4. Clear Safari cache — sometimes clearing web data helps with apps that load web content. Go to Settings > Safari > Clear History and Website Data.

5. Try deleting the app completely (not just offloading) and reinstall fresh from the App Store.

6. Switch your internet connection between Wi-Fi and cellular to see if the problem relates to network issues.

If these steps don’t help, the issue could be related to a bug or server-side problem. You might want to reach out directly to Race Max Pro support at [email protected] for assistance.

For an in-depth walkthrough or to see fixes in action, here is a recent video on resolving Race Max Pro loading or crashing issues on mobile: Fix Race Max Pro App Not Working - YouTube

Would you like me to guide you through any of these steps one by one?