Hi! I understand you’re not seeing any open alerts or shifts on your AxisCare app. Let’s try to get that fixed for you.

To start, can I ask if you’re logged into the app properly with the correct caregiver account? Sometimes alerts and open shifts won’t show if the account isn’t linked to any available shifts.

Meanwhile, here are some steps you can try:
1. Make sure your app is updated to the latest version from the app store. Older versions may have sync or notification issues.
2. Open the AxisCare app and go to the menu or main screen where open visits or open shifts are usually shown. There should be a section labeled “Open Visits” or similar.
3. Check your notification settings both inside the app and on your device. The app needs permission to send notifications.
4. Occasionally, force closing and restarting the app can help it refresh and load new data properly.
5. If you are connected to Wi-Fi, try switching to cellular data or vice versa, in case it is a network connectivity problem.
6. You can also logout of the app and log back in to refresh the connection to your shifts and alerts.

If none of these steps show any open alerts or shifts, it might be a scheduling or account configuration issue on the backend — like no open shifts assigned to your profile or alerts turned off by an admin.

Would you tell me if you see any error messages in the app, or if you have tried similar steps already? That way, I can help you dig deeper or guide you on contacting your scheduler or AxisCare support.

Here is an official guide with more details on viewing and managing open visits in AxisCare Mobile for reference: AxisCare Mobile Tutorial PDF [1]

Does this align with what you’re seeing so far?