Hi there! Sorry to hear you’re having trouble submitting your application through the AxisCare app. Let’s see if we can get this sorted out together.

Could you tell me a bit more about what happens when you try to submit? For example:
- Are you getting any error messages?
- Does the app freeze or fail to respond?
- Which device are you using to submit (like a computer or phone)?

This will help me narrow down the cause and guide you through the best steps to fix it.

Im using a coumpputer and a error sighn keeps popping up but i filled out everything

Thanks for that info about the error sign popping up even though you filled everything out. That helps a lot.

Sometimes, even when all fields look complete, the system might expect something specific or there might be a hidden validation issue causing the error. Let’s try these steps to troubleshoot and hopefully fix the problem:

1. Double-check required fields: Scroll through the form again to ensure no fields are marked with an asterisk (*) or highlighted in red, indicating they are mandatory. Sometimes a date format or phone number format might be specific.

2. Clear your browser cache and cookies: Old stored data can interfere with form submission. Here’s how on your Windows 10 WebKit browser:
- Press Ctrl + Shift + Delete.
- Choose to clear cache and cookies.
- Restart the browser and try again.

3. Try a different browser or incognito mode: This can help rule out extension or cookie issues.

4. Look for any pop-up blockers or security software: Sometimes they block scripts needed for submission. Temporarily disable and test.

5. Check your internet connection: A slow or unstable connection may cause submission errors.

If these basic steps don’t help, the error might be from the software side or specific to your account. In that case, I can help escalate or guide you on contacting AxisCare support directly for deeper troubleshooting1.

Would you like me to assist with any of these steps or check on the support options for you?