Hello! I understand you've received a DriveKS statement that doesn't belong to you. Let's sort this out together.

To start, can you tell me a bit more about the incorrect statement? For example:
- Is it a toll usage statement or a payment bill?
- Did you receive it via email, app notification, or postal mail?
- Are there any details on the statement like dates, locations, or account numbers that look unfamiliar?

In the meantime, here’s what you can do to resolve this issue step-by-step:

1. Verify Your Account Info:
Log in to your DriveKS account on the official website or app and check your recent activity and statements. See if the charges match the statement you received.

2. Dispute the Incorrect Statement:
DriveKS allows you to dispute toll charges or statements if you believe they are incorrect. You can usually file a dispute online through their help section or by contacting their support.

3. Contact DriveKS Support:
For immediate help, call DriveKS customer service at 1-800-USE-KTAG (1-800-873-5824). Explain the situation and provide details from the incorrect statement. They can verify whether it’s a mix-up or a possible scam.

4. Beware of Scams:
There have been some reports of scam texts or emails impersonating DriveKS to collect toll payments fraudulently. Make sure the communication is directly from DriveKS and avoid clicking any suspicious links. If you suspect fraud, forward the email or text to the official DriveKS contact or report it to your phone carrier.

5. Check for Account Security:
If the statement is linked to your account and you did not authorize it, consider changing your DriveKS account password and reviewing related security settings.

If you want, I can guide you through filing a dispute online or contacting support directly. Just let me know!

Are you satisfied with the solution I provided so far, or should we proceed with specific steps?