Hi there! I see you're getting an "error loading" message with your Heart of Vegas app on your Kindle. I’d love to help you get this sorted out. To start, could you tell me a bit more about when exactly the error happens? For example, does it show right when you open the app, or while you're playing? Also, have you tried any troubleshooting steps already?

This info will help me guide you better!

Get the "Error Loading" as soon as we try to get the league ended message

Thanks for the details! So, you're seeing the "Error Loading" message right when the league ended notice tries to load in Heart of Vegas on your Kindle running Android 9. That helps me focus on the right area.

This kind of error commonly happens due to connection issues or app data hiccups. Let's try a few things step-by-step to get you back playing smoothly:

1. Check Internet Connection: Make sure your Kindle has a stable internet connection. You might want to switch between Wi-Fi and mobile data (if possible) to rule out network problems.

2. Force Stop and Restart the App:
- Go to your Kindle's Settings.
- Tap Apps or Applications.
- Find and tap Heart of Vegas.
- Tap Force Stop.
- Then open the app again and try accessing the league ended message.

3. Clear Cache of the App:
- In the same Apps section, tap Storage.
- Select Clear Cache (not Clear Data yet, as you won't lose progress with cache clearing).

4. Restart Your Kindle: Sometimes a quick restart helps clear temporary glitches. Press and hold the power button, turn off the device, then turn it back on.

If these steps don’t resolve it, the issue may come from cached or corrupted data related to the league messages. A potential next step is:

5. Clear App Data (Note: This might log you out and reset some settings):
- Back in Settings > Apps > Heart of Vegas > Storage, tap Clear Data.
- Then open the app and log back in.

If clearing data still doesn’t work, or if you're uncomfortable doing that, let me know! There could also be server-side issues or updates causing this, and I can help check that for you.

Have you tried any of these steps so far? That way I can tailor the advice best to where you are.

Keep getting "error loading " message

Thanks for letting me know the error keeps happening specifically when you try to get the league ended message in Heart of Vegas on your Kindle running Android 9.

Since you’ve mentioned the error persists, let’s try some more focused troubleshooting steps:

1. Check for App Updates: Sometimes errors occur because the app version is outdated. Head to the Amazon Appstore on your Kindle, check if there’s an update available for Heart of Vegas, and install it.

2. Clear App Cache and Data: If you haven’t tried clearing both cache and data yet, this can refresh the app’s stored information and resolve corrupted files:
- Go to Settings > Apps > Heart of Vegas.
- Tap Storage.
- First try Clear Cache, then if needed, Clear Data (you will have to log back in, but your game progress should still be saved if connected to your account).

3. Reinstall the App: If clearing data doesn't fix it, uninstall Heart of Vegas completely and then reinstall it from the Amazon Appstore. This ensures you have a clean installation.

4. Network Check: Make sure your internet connection is stable. Sometimes switching from Wi-Fi to another network or resetting your router can help if it’s a connectivity problem.

5. Check Server Status: Occasionally, "Error Loading" can stem from server-side issues with Heart of Vegas. You can check their official social media or community forums to see if there's a known outage affecting league messages.

If you’ve done some of these already, please tell me which ones so I don’t repeat steps. Otherwise, running through this list should cover most causes of the error message.

Would you like me to guide you through clearing cache and data step-by-step, or assist with reinstalling the app? Let me know!

Are you satisfied with the solution I provided?