Hi there! I see you're encountering an error message with Heart of Vegas on your Kindle device that says something like "problem with game, reload game to continue." I'd love to help you get this sorted out. Just to get a clearer picture:
- When exactly does this error appear? Is it right when you open the game, during gameplay, or after a specific action?
- Has this started happening recently, or has it been ongoing for a while?
- Have you tried any steps already to fix it?

Once I know a bit more, I can guide you through some steps specifically for your Kindle running Android 9.

In the meantime, a common and effective approach to resolve such loading or error issues is:
1. Restart your Kindle device. This refreshes the system and can clear temporary glitches. Turn it off completely, wait about 30 seconds, then turn it back on.
2. Clear the cache and app data for Heart of Vegas:
- Go to Settings on your Kindle.
- Tap Apps & notifications (or just Apps).
- Find and select Heart of Vegas from the list.
- Tap Storage & cache.
- First, tap Clear Cache. Then, if the problem persists, tap Clear Data (this may reset game settings, but your progress should sync if you're connected to your account).
3. Make sure your Heart of Vegas app is up to date. Sometimes older versions have bugs fixed in updates. Check the Amazon Appstore for updates.
4. Ensure your Kindle’s system software is updated as well, which can help with app compatibility.

If you’re connected to the internet via Wi-Fi, trying a different network or toggling the Wi-Fi off and back on can also help.

Let me know if you've tried any of these or if you want help walking through the steps!

Shows error seems to be a problem with game, reload game to continue plr

Thanks for sharing the exact error message: "problem with game, reload game to continue." Since you're using a Kindle with Android 9, let's focus on a few precise steps that often resolve this issue for Heart of Vegas:

1. Restart your Kindle: Turn it off completely, wait about 30 seconds, then power it back on. This clears temporary glitches in the device memory.

2. Clear Cache and App Data for Heart of Vegas:
- Go to Settings > Apps & notifications > Heart of Vegas.
- Tap Storage & cache.
- First, tap Clear Cache. Launch the game again.
- If the error persists, return and tap Clear Data (this may reset some settings, but your progress should remain if your account is connected).

3. Check for App and System Updates:
- Open the Amazon Appstore on your Kindle and make sure Heart of Vegas is updated to the latest version.
- Also, check Settings > Device Options > System Updates to ensure your Kindle software is current.

4. Check Internet Connection:
- Sometimes a weak or unstable connection causes loading errors. Try switching to a different Wi-Fi network or toggling Wi-Fi off and on.

5. Reinstall the App (if none of the above work):
- Uninstall Heart of Vegas.
- Restart your Kindle.
- Reinstall the game from the Amazon Appstore and log back into your account.

These steps align with common fixes suggested for Android device loading issues with Heart of Vegas1.

If after these steps the problem still shows, there might be an issue on the game server side or a deeper compatibility problem. In that case, I can help you reach out to Heart of Vegas support for further assistance.

Let me know if you need detailed guidance on any step or if you've already tried some of these! Are you satisfied with this solution so far?