[Planning Center Services] When I try to log in it might do it but it keeps refreshing and making me log in over and over again.

C
Cassie
When I try to log in it might do it but it keeps refreshing and making me log in over and over again.

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Hi there! It sounds like you're having a bit of trouble with logging into Planning Center Services, and I’m here to help. When the login screen keeps refreshing, it can sometimes be due to a few common issues.

Let me ask you a couple of questions to get a better understanding of your situation:

1. Are you using the Planning Center Services app or trying to access it through a web browser on your iPhone?
2. Have you recently updated the app or iOS on your iPhone?

Your answers to these will help me guide you through the troubleshooting steps.

C
Cassie
1 year ago
user
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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

View Profile
1 year ago

Thank you for confirming! Since you're using Planning Center Services, let's troubleshoot the issue you're experiencing with logging in and the refreshing screen. Here are a few steps you can try:

1. Clear Browser Cache: If you are using a web browser, clearing the cache can often resolve issues with refreshing. You can do this by going to your browser settings and finding the option to clear browsing data.

2. Update the App: If you are using the app, ensure it is the latest version. You can check this by going to the App Store, searching for Planning Center Services, and seeing if there’s an “Update” button.

3. Restart Your Device: Sometimes, simply restarting your iPhone can fix problems by refreshing system settings.

4. Check Your Internet Connection: Make sure that you are connected to a stable Wi-Fi network or that your cellular data is working properly.

5. Disable VPN or Proxy: If you have a VPN or any proxy settings enabled, try disabling them and see if that helps with the login issue.

If these steps do not resolve the problem, please let me know if you're receiving any specific error messages or if the app behaves differently compared to when you last used it effectively. This information can help narrow down the issue further!

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