To resolve the issue of videos being blurred in a blank tint and not playing on BYJU'S, you can take the following steps:

1. Clear Cache and App Data:
- Navigate to your device's Settings.
- Scroll down and select Apps.
- Find and select BYJU'S from the list.
- Tap on Storage.
- First, click on Clear Cache.
- Next, tap on Clear Data (this may log you out of the app, so ensure your credentials are handy).

2. Check Your Internet Connection:
- Ensure that you have a stable internet connection.
- Try switching between Wi-Fi and mobile data to see if the issue persists.

3. Update the App:
- Go to the Google Play Store.
- Tap on the menu (three lines) and select My apps & games.
- Look for BYJU'S in the list and tap Update if there’s a new version available.

4. Restart Your Device:
- Sometimes, a simple restart can help resolve minor glitches in the application.

5. Reinstall the App:
- If the above steps don’t work, uninstall BYJU'S from your device.
- After uninstallation, wait a moment, then go back to the Google Play Store and reinstall the app.

6. Contact Support:
- If you are still experiencing issues, consider reaching out to BYJU'S customer support for further assistance.

Performing these steps systematically should help in resolving the playback issues you are experiencing with BYJU’S videos - learn more - learn more - learn more.

The video gets blurred in a blank tint and video doesn't play. So I am unable to see any of the video

To address the issue of videos getting blurred in a blank tint and not playing on the BYJU'S app, follow these detailed troubleshooting steps:

1. Clear Cache and App Data:
- Open your device's Settings.
- Scroll down and select Apps.
- Locate and tap on BYJU'S.
- Choose Storage.
- First, select Clear Cache to remove temporary files.
- Then, choose Clear Data to reset the app (note that this may require you to log in again).

2. Check Your Internet Connection:
- Ensure you are connected to a stable internet connection.
- Test your connection by opening other apps or websites to see if they load without issues.
- If you are on Wi-Fi, try switching to mobile data or vice versa.

3. Update the App:
- Open the Google Play Store.
- Tap on the menu icon (three horizontal lines) and go to My apps & games.
- Look for the BYJU'S app; if an update is available, tap Update.

4. Restart Your Device:
- A restart can resolve many issues, including glitches in apps.
- Power off your device completely, wait for a few seconds, then turn it back on.

5. Reinstall the App:
- If none of the above steps work, uninstall the BYJU’S app from your device.
- Go back to the Google Play Store, search for BYJU'S, and reinstall it.

6. Check for Background Apps:
- Some background apps may interfere with BYJU'S. Close all unnecessary apps running in the background.

7. Enable Permissions:
- Ensure that BYJU'S has the necessary permissions to access your device features.
- In Settings > Apps > BYJU'S > Permissions, make sure necessary permissions like storage and network access are granted.

8. Contact BYJU'S Support:
- If the problem persists after trying all the above, consider reaching out to BYJU'S customer support for further assistance.

Implementing these steps should help resolve the playback problem you are experiencing with BYJU'S videos - learn more - learn more - learn more.