Hi there! I understand your EyeOnWater app was working fine until yesterday, but now it’s not reporting any data. Let’s work through this together.

First, could you tell me if you see any error messages in the app or if it just shows no data at all? Also, have you tried refreshing the data or restarting the app?

Meanwhile, here are some steps to try that often help resolve this kind of issue on an Android device like yours:

1. Refresh the data in the app: On the Monitor page, try pulling down to refresh or look for a refresh button to update your water usage data. Sometimes the app just needs a manual update to sync properly.

2. Restart the app: Close the app completely (remove it from recent apps) and then reopen it. This can clear temporary glitches.

3. Check internet connection: Make sure your device has a stable internet connection (Wi-Fi or mobile data) since the app needs to communicate with servers to get updated data.

4. Clear app cache: On your Android device, go to Settings > Apps > EyeOnWater > Storage > Clear Cache. This removes temporary files that might prevent data from loading.

5. Update the app: Ensure you have the latest version of EyeOnWater installed from the Google Play Store.

If these steps don’t get new data showing, another useful step is to log into the EyeOnWater website or BEACON portal (if available) with your account and check if your consumption graph is updating there. This helps verify whether the issue is with the app or your data feed1.

Let me know what you’ve tried or if you notice anything unusual, and we’ll go from there!