Hi there! I understand you're having trouble following any users on the WeAM app using your iPhone with iOS 17.1.1. To help get this sorted, could you tell me a bit more?

- When you try to follow a user, do you see any error messages or does nothing happen?
- Have you been able to follow users before on the app, or is this the first time?
- Is your internet connection stable when this happens?
- Have you noticed if this issue occurs for all users or just specific ones (maybe with private profiles)?

Once I know a bit more, I can guide you through some targeted steps to resolve this. Meanwhile, here are some basic things we can check:

1. Check Internet Connection
Make sure your iPhone is connected to a stable Wi-Fi or cellular network. A weak connection can cause the follow request not to process properly.

2. Restart the App
Close the WeAM app completely and reopen it. This can clear minor glitches.

3. App Update
Ensure that the WeAM app is updated to the latest version from the App Store. Sometimes bugs are fixed in updates.

4. Log Out and Log Back In
Logging out of your account and then logging back in can refresh your session and permissions.

5. Check Account Restrictions
Some accounts with privacy settings may require approval before you can follow. Also, check if your account has any restrictions or follows limit imposed.

If you've tried these or if none of these steps help, let me know. I can then guide you through more advanced troubleshooting or check for any known service issues.

Could you please share what you've tried so far? That way, I can avoid repeating steps.

Looking forward to your reply!

I’ve tried them all yesterday and it’s still showing I can follow

Thanks for letting me know you've already tried the basic fixes, and the issue with following users is still persisting. Since you’re on iOS 17.1.1 and using the WeAM app, and the problem shows "still showing I can follow" without actually working, it might be related to a deeper issue such as account sync, app server problems, or a bug.

Here’s what I suggest next:

1. Check for Known Service Issues:
Sometimes app features like following users can be affected by temporary server-side problems. I noticed an online community post where users were experiencing similar issues despite trying multiple steps like redownloading the app and updating the phone1. WeAM might be having a temporary glitch.

2. Try Following Users from Another Device or Web (if available):
If you can log into your WeAM account on a different device or via a web platform, see if you can follow users there. This can help confirm if the problem lies in your account or specifically on your iPhone app.

3. Clear Cache (if app supports it):
Sometimes the app cache can cause UI issues. If WeAM has an option in Settings to clear cache or reset app data (without logging out), try that.

4. Reinstall the App with Account Reset:
Since basic reinstall was attempted, try uninstalling the app, restarting your iPhone, and then reinstalling the app fresh. After this, log in again and check if following is working.

5. Contact WeAM Support:
If none of this works, there might be an account-specific restriction or a bug requiring backend support intervention. You can reach out to WeAM’s support team directly at [email protected] or [email protected] for a deeper account review.

Please try step 2 if possible, or let me know if you want me to guide you through the reinstall and cache clearing. I’m here to help you get this fixed! Are you able to access your WeAM account on any other device or browser?