Hi there! It looks like you're having some trouble with the B1G+ TV login. I’d love to help you with that.

Could you please tell me more about the issue? For example, are you facing an error message when trying to log in, or is it that you can't remember your login credentials? Any details you provide will help me assist you better!

facing an error message

Thank you for the information! Let's see if we can get to the bottom of the error message you're encountering.

First, could you please tell me what the exact error message says? This will help narrow down the possible solutions. Meanwhile, here are some general troubleshooting steps you can try:

1. Log Out and Back In: Sometimes, simply logging out of your B1G+ account and then logging back in can resolve the issue.

2. Clear Cache and Cookies: If you're using a web browser, clearing your cache and cookies can help fix issues. Here’s how to do that:
- Go to your browser settings.
- Find the options for Privacy and Security.
- Look for "Clear browsing data," and choose to clear cache and cookies.

3. Use Incognito Mode: Try accessing the website in an incognito or private browsing window. This can sometimes circumvent issues tied to cache or cookies.

4. Relaunch Your Internet Connection: Restarting your modem or router can sometimes clear connectivity issues that may seem like login problems.

5. Use a Different Device: If you have access to another device, try logging in from there to see if the issue persists.

If the problem continues, it might be helpful to reset your password—sometimes that resolves hidden issues as well. You can do this by following the steps in this article: Why Am I Unable to Log In?.

Please let me know how it goes or if there's anything specific about the error message that needs addressing!

invalid credentials

Thank you for sharing the error message about "invalid credentials." This usually means that the username or password entered does not match what is on file for your account.

Here are some steps you can take to resolve this issue:

1. Double-Check Your Login Information: Make sure you are entering your username and password accurately, paying attention to any uppercase or lowercase letters, as well as any numbers or special characters.

2. Reset Your Password: If you can’t remember your password or think it might be incorrect, you can reset it. Here’s how to do that:
- Go to the B1G+ login page.
- Click on “Forgot Password?” and follow the prompts to reset it via email.
- Make sure to check your spam folder for the password reset email.

3. Check for Multiple Accounts: If you have multiple email addresses, ensure you are using the one linked to the B1G+ account.

4. Clear Browser Credentials: If you are logged in on a browser that has previously saved credentials, it might be entering outdated information. Clear your saved passwords in your browser settings and try logging in again.

If you need additional help, I found a resource that discusses login issues and invalid credentials specifically related to B1G+ here1.

Let me know if any of these steps help or if the issue persists!