Hi! I understand the background noise in the Breethe app is too loud and you’re unable to turn it off. Let’s work on that together.

To help me better assist you, could you tell me a bit more? For example:
- Is the background noise part of a guided meditation or a setting within the app?
- Are you hearing this noise constantly, or only during certain sessions?
- Have you tried adjusting the volume or sound settings within the app or on your iPhone?

Meanwhile, here’s a step-by-step approach to try:

1. Check the Breethe app sound settings:
- Open the Breethe app on your iPhone (iOS 18.6.2).
- Look for a gear icon or menu labeled Settings.
- Find any options related to background sounds, ambient noise, or soundscape.
- Try turning off or lowering the background noise or ambient sound level.

2. Adjust iPhone volume/mute settings:
- Use the side buttons to lower the volume while the app is playing.
- Make sure your iPhone is not on silent mode if you want to hear audio but want to control specific sounds.
- Open Control Center and check if the volume slider is balanced—sometimes, it can control app-specific audio differently.

3. Restart the app:
- Close the Breethe app completely (double-tap the home or swipe up and pause on recent app screen, then swipe Breethe away).
- Reopen the app and see if the issue persists.

4. Check for app updates:
- Go to the App Store and see if there is an available update for Breethe.
- Updating can sometimes fix bugs or issues related to sound controls.

If none of these steps help, it might be a built-in feature of a particular meditation or sound session that does not allow the background noise to be switched off. In that case, I can help you find sessions with no or minimal background noise.

Could you let me know what you find or if you see any specific setting related to background noise inside the app? That way we can dig deeper into a tailored fix.

Hearing noise constantly

Thanks for the extra info. So, you’re hearing constant background noise through the Breethe app on your iPhone running iOS 18.6.2, and you can’t turn it off, right? Let’s try some more focused troubleshooting steps based on that.

1. Check if background sounds are enabled globally inside the app:
Some Breethe sessions have background ambient noise as part of the experience. Open the app, go to Settings or the session controls, and see if there’s a separate toggle labeled “Background Sounds,” “Ambient Noise,” or “Nature Sounds.” Try switching that off if available.

2. Test a different meditation or session:
Sometimes a specific session is designed with constant background sound that can’t be muted independently. Try starting a different guided meditation or soundscape that usually has no or minimal background noise to see if the noise persists.

3. Check iPhone’s Accessibility settings (Sound):
There’s a possibility some iOS accessibility features like background sound are enabled:
- Go to Settings > Accessibility > Audio/Visual > Background Sounds.
- If “Background Sounds” is on, try turning it off.

4. Restart your iPhone:
A simple restart can sometimes clear app or audio glitches. Press and hold the side button and volume up (or down) button until the power slider appears, slide to power off, wait a few seconds, then turn the phone back on.

5. Reinstall the Breethe app:
If the noise issue persists, delete the app and reinstall it from the App Store. This can refresh app files and settings that might be causing the issue.

If after these steps you still hear the background noise constantly and can’t control it through any settings, it's likely a feature embedded in the session or a rare app bug. In that case, I recommend reaching out directly to Breethe’s support at [email protected] for app-specific assistance or possible fixes.

Let me know if these steps help or if the noise continues. We can explore more options next! Are you able to find the background sound toggle in the app or iPhone settings?

It is on now, it never goes off. I will try tomorrow n

Thanks for letting me know you’ll try again tomorrow—sometimes a fresh start helps with these kinds of issues. Regarding your question about troubleshooting the Breethe app when it seems always on or when background noise won’t turn off, here are some additional insights and suggestions:

1. App Running in Background:
The Breethe app may continue playing sounds if it’s active in the background. To fully stop it:
- Double-tap the Home button or swipe up from the bottom and pause (depending on your iPhone model) to view recent apps.
- Swipe the Breethe app off the screen to close it completely.

2. Background Sounds Setting in iOS:
Sometimes, iOS itself has background sounds enabled, which can be confused with app sounds. Double-check this as I mentioned earlier:
- Go to Settings > Accessibility > Audio/Visual > Background Sounds and toggle it off if it’s on.

3. Disable "Always On" Permissions for Breethe:
Although the app itself doesn’t have a specific “always on” mode, it may have permissions such as Background App Refresh enabled, which allows it to run in the background. You can disable this for Breethe to prevent it from running unless opened.
- Go to Settings > General > Background App Refresh > Turn off for Breethe.

4. Check for App Updates or Known Issues:
Sometimes app updates address problems like these. Make sure your app is updated through the App Store. Also, occasionally there may be known bugs impacting some users; in such cases, the developers usually release a fix. The official Breethe website and support can provide updates: Breethe.com

If the issue persists after trying these and your background noise stays on without way to turn it off, contacting Breethe support directly might be necessary at [email protected]. They can check if it’s a bug or specific setting in your account.

Do you want me to guide you through any of these steps now? Or shall we wait until tomorrow when you try again? Let me know what works best for you!