[Olight] Sphere c not recognizing location on app

T
Tom
11 months ago In Olight
Sphere c not recognizing location on app

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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11 months ago

Hello! Thanks for reaching out about your Olight Sphere C not recognizing location on the app. I want to make sure I understand your issue fully—are you referring to the app not showing the location of your Sphere C device, or is it something else like the Sphere C not pairing normally via Bluetooth on your AndroidOS 10 device? Also, have you noticed if the app has the required permissions to access your device’s location? Sometimes location services are necessary for Bluetooth-related functions on Android.

Let me know a bit more detail, and we’ll work step-by-step to get this fixed!

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